At a Glance
- Tasks: Support the UK Sales Director with admin tasks and enhance sales operations.
- Company: Join a diverse team at BaxterStorey, committed to inclusion and growth.
- Benefits: Enjoy bespoke training, perks, pension, and a great work-life balance.
- Other info: Embrace a culture that celebrates diversity and encourages personal development.
- Why this job: Make a real impact in a dynamic sales environment while developing your skills.
- Qualifications: Be organised, detail-oriented, and confident with digital systems.
The predicted salary is between 25000 - 32000 £ per year.
Bespoke training and development opportunities.
Apprenticeships opportunities for all experience levels.
Pension and life insurance.
Discounts available on our Perkbox app; high street shops, holidays & cinema.
Access to employee assistance programme.
Cycle to work scheme.
We are looking for an organised and proactive Sales Administrator / Personal Assistant to provide high-level support to our UK Sales Director while contributing to the smooth running of our sales function. This is a varied and fast-paced role, ideal for someone who thrives on multitasking and delivering high-quality administrative support.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you’re an organised and proactive professional looking to take the next step in your career, with the opportunity to work closely with senior leadership and make a real impact within a dynamic sales environment, we’d love to hear from you. Apply today and be part of a team where your support and expertise will help drive success.
Job Description
- Provide dedicated support to the UK Sales Director, including managing correspondence, diary management, scheduling appointments, and organising meetings.
- Produce, maintain, and update documents, spreadsheets, and presentations with a high level of accuracy and confidentiality.
- Maintain well-structured digital and physical filing systems to ensure efficient document retrieval.
- Support the preparation and distribution of internal communications such as sales presentations and business updates.
- Maintain and update the Sales Knowledge Database, contact lists, and internal directories.
- Handle confidential and sensitive information with discretion and integrity.
- Manage FM and client portals, including passwords, access, and incoming notifications.
- Develop and implement efficient administrative systems and processes to enhance productivity.
Qualifications
- Highly organised with excellent attention to detail.
- Strong administrative and coordination skills.
- Confident working with Microsoft Office and digital systems.
- Ability to manage multiple priorities and work independently.
- Strong communication skills and a professional, approachable manner.
- Proactive, flexible, and solutions-focused mindset.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.
Sales Administrator/PA employer: WSH Group
At BaxterStorey, we pride ourselves on being an exceptional employer that values the growth and well-being of our employees. With bespoke training and development opportunities, a commitment to work-life balance, and a vibrant, inclusive culture, we empower our team members to thrive in their roles while making a meaningful impact in a dynamic sales environment. Join us and enjoy a range of benefits, including apprenticeships, pension schemes, and discounts through our Perkbox app, all designed to support your personal and professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator/PA
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at WSH Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like WSH Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Administrator/PA
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to WSH Group:Your cover letter is your chance to shine! Tell us why you want to work at WSH Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at WSH Group!
How to prepare for a job interview at WSH Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
