Retail Assistant

Retail Assistant

Full-Time 29880 - 36520 £ / year (est.) No working from home possible
WSH Group

At a Glance

  • Tasks: Deliver exceptional customer service and create memorable experiences in a vibrant retail environment.
  • Company: Join BaxterStorey, a leader in the hospitality industry with a focus on inclusivity and growth.
  • Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on high street shops.
  • Other info: We celebrate diversity and encourage applications from all backgrounds.
  • Why this job: Be part of a collaborative team that values your individuality and supports your career development.
  • Qualifications: Customer service experience and strong communication skills are essential for this role.

The predicted salary is between 29880 - 36520 £ per year.

Company Description

Location: Almac

Working Pattern: Full Time, Monday To Friday

Hours: 37.5 Per Week, £13.45 p/h

Benefits:

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week’s enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Retail Assistant who strives to exceed expectations at every turn.

As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Retail Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Qualifications

What would we like from our Retail Assistant?

  • Customer Service experience - This is our most important requirement. Our attitude towards customer service can vary greatly from other places. We require a professional approach with personal care towards our customers. The use of customers' names and a certain amount of communication (when possible) is required from the team members in order to provide a mental break for our customers.
  • We are looking for people with energetic and talkative personalities who possess strong communicative skills.
  • Multitasking - you need to be able to perform the working tasks while paying attention to customers. Ignoring customers or ignoring the task at hand for the sake of the other will not work.
  • Good organisation skills.
  • Reliable and able to work well within our team.
  • Dealing with customers.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

  • ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
  • WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
  • CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.
  • FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.

Retail Assistant employer: WSH Group

As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.

WSH Group

Contact Details:

WSH Group Recruitment Team

We think you need these skills to ace Retail Assistant

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Teamwork
Organizational Skills