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- Tasks: Be the friendly face and support for residents in luxury buildings.
- Company: Join Portico, a leader in high-end residential services.
- Benefits: Enjoy a competitive salary and the chance to work in vibrant London.
- Why this job: Perfect for those who love engaging with people and providing top-notch service.
- Qualifications: Must have a positive attitude and experience in high-end customer service.
- Other info: Flexible shifts including days, nights, weekends, and bank holidays.
The predicted salary is between 19900 - 46600 £ per year.
Portico are currently recruiting for an amazing opportunity to join one of our newest contracts as a dedicated cover residential Concierge! We are on the lookout for an empowered organised and flexible residential Concierge to join our newest contract providing cover for the teams across 2 high end residential buildings in the London Bridge area. Hours: 40 hours per week. The 12 hour shifts are as per business needs and can include days nights weekends and bank holidays. Salary: 33306 per annum. Qualifications : The flexibility to work varying shifts is essential. The ideal candidate must have a can do attitude and a big friendly smile. Applicants must be able to communicate clearly in person over the phone and via email. Adaptability and flexibility are essential as you will need to perform a plethora of duties within several high end residential operations. Your ability to engage with people on all levels to build rapport is a must have skill. High end customer service experience is essential preferably within a hotel or residential environment. Remote Work : No Employment Type : Fulltime
Residential Concierge employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Concierge
✨Tip Number 1
Make sure to highlight your customer service experience, especially if you've worked in high-end environments like hotels or luxury residential buildings. This will show that you understand the expectations and standards required for this role.
✨Tip Number 2
Demonstrate your flexibility and adaptability by sharing specific examples from your past roles where you successfully managed varying shifts or handled unexpected situations. This will reassure us that you're ready for the dynamic nature of the job.
✨Tip Number 3
Engage with us during the application process! If you have any questions about the role or the company, don’t hesitate to reach out. Showing initiative can set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your communication skills. Since the role requires clear communication in person, over the phone, and via email, think of scenarios where you effectively engaged with clients or resolved issues through excellent communication.
We think you need these skills to ace Residential Concierge
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Residential Concierge position. Understand the key responsibilities and qualifications required, such as flexibility in working hours and high-end customer service experience.
Highlight Relevant Experience: When writing your CV and cover letter, emphasize your previous experience in customer service, particularly in high-end environments like hotels or residential buildings. Use specific examples to demonstrate your ability to engage with people and build rapport.
Showcase Your Flexibility: Make sure to mention your availability for varying shifts, including nights, weekends, and bank holidays. This is crucial for the role, so clearly state your willingness to adapt to the needs of the business.
Communicate Clearly: Since clear communication is essential for this role, ensure that your application materials are well-written and free of errors. Use a friendly and professional tone to reflect the 'can do' attitude that the employer is looking for.
How to prepare for a job interview at WSH Group
✨Show Your Flexibility
Since the role requires adaptability to varying shifts, be prepared to discuss your previous experiences with flexible work schedules. Highlight any instances where you successfully managed changing demands.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past roles that showcase your high-end customer service experience. Discuss how you handled challenging situations and maintained a positive attitude.
✨Engage with Confidence
Practice your communication skills before the interview. Be ready to engage with the interviewer as if they were a resident, demonstrating your ability to build rapport and connect with people.
✨Bring a Can-Do Attitude
Emphasize your positive mindset during the interview. Share stories that reflect your proactive approach to problem-solving and your willingness to go the extra mile for residents.
