At a Glance
- Tasks: Serve food and beverages while ensuring guests have an unforgettable experience.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on inclusivity.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: We celebrate diversity and aim to create an inclusive workplace for all.
- Why this job: Be part of a collaborative team that values your growth and well-being.
- Qualifications: Previous experience in customer service or food service is essential.
The predicted salary is between 20000 - 25000 £ per year.
Company Description
Location: PA49RR
Mon - Friday 37h
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Service: serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
- Customer Service: provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answer questions and address concerns in a friendly manner.
- Teamwork: collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations: comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness: maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications:
- Previous Experience Essential
- Have a contagious passion for food and/or customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values
Additional Information:
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Assistant in Renfrew employer: WSH Group
At BaxterStorey, we pride ourselves on being an exceptional employer that values genuine hospitality and teamwork. Located in PA49RR, we offer a supportive and inclusive work environment with extensive benefits such as 28 days of holiday, bespoke training opportunities, and a strong focus on employee wellbeing. Join us to be part of a collaborative team that celebrates diversity and invests in your growth, ensuring you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Renfrew
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will demonstrate your passion for hospitality during the interview.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Prepare to discuss how you've collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with BaxterStorey's focus on inclusivity and collaboration.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a simple way to leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace General Assistant in Renfrew
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality and customer service right from the start. Share experiences that highlight your love for food and how you’ve gone above and beyond to make guests feel special.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'collaborative team player' and 'solution-oriented', to show you’re a perfect fit for our team.
Highlight Relevant Experience:Since previous experience is essential, don’t hold back on showcasing your background in food service or similar roles. Talk about specific situations where you’ve excelled in providing excellent customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with BaxterStorey!
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a General Assistant and what it entails. Familiarise yourself with BaxterStorey's values and how they prioritise customer service and teamwork. This will help you demonstrate your passion for hospitality and show that you're a great fit for their culture.
✨Showcase Your Experience
Since previous experience is essential, be ready to discuss your past roles in food service or customer service. Prepare specific examples of how you've provided excellent service or worked collaboratively in a team. This will highlight your ability to adapt and thrive in a similar environment.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the company culture, training opportunities, or how they support employee wellbeing. This shows your genuine interest in the role and helps you assess if BaxterStorey is the right fit for you.
✨Be Yourself
BaxterStorey values authenticity and inclusivity, so don’t be afraid to let your personality shine through. Be friendly and professional, and remember to express your enthusiasm for providing exceptional experiences. A positive attitude can go a long way in making a lasting impression!
