At a Glance
- Tasks: Welcome guests with warmth and professionalism while managing reception operations.
- Company: Join a diverse and supportive team at Portico, where work is fun and engaging.
- Benefits: Enjoy excellent holiday allowance, pension contributions, and discounts on high street retailers.
- Other info: Flexible hours with opportunities for training and personal development.
- Why this job: Make memorable first impressions and elevate experiences for clients and colleagues every day.
- Qualifications: Bring energy, attention to detail, and strong communication skills to thrive in this role.
The predicted salary is between 27976 - 27976 € per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Are you a natural people person with a passion for creating memorable first impressions? We’re recruiting for a Receptionist (Guest Services Host) to join our team, supporting the Glasgow offices of a leading organisation in the financial services sector. As the face of the workplace, you’ll be the first point of contact for all visitors and staff—bringing warmth, professionalism, and a 'nothing is too much trouble' attitude to every interaction.
What You’ll Be Doing
- Delivering a friendly and confident welcome to all guests and colleagues
- Acting as the go-to contact for queries, working closely with internal teams and service partners
- Managing reception operations including desk bookings, meeting room coordination, and locker allocation/maintenance
- Anticipating guest needs with a blend of discretion, initiative, and genuine care
- Providing first line IT and AV support, confidently troubleshooting issues as a knowledgeable “super user”
- Adapting to a fast-moving, ever-evolving environment with a flexible, hands-on approach
Why You’ll Love This Role
You’ll be part of a small, supportive team where your contribution genuinely matters. Every day brings variety, human connection, and the chance to elevate someone’s experience—whether it’s a visiting client or a colleague who needs a hand.
Hours: 40 hours per week, shifts from 8am-5pm & 9am-6pm, Monday to Friday - Flexibility required to work shifts up until 10pm on occasion to cover events.
Salary: £27,976
What We’re Looking For
We want someone who brings energy, pride, and personality to their work. You’ll thrive in this role if you have:
- A passion for service excellence and meticulous attention to detail
- A friendly, proactive approach and the confidence to go above and beyond
- Strong organisational and communication skills
- The ability to multitask and stay calm under pressure
- Experience or strong aptitude in IT/AV troubleshooting
- A mindset that no request is too big and no detail too small
If you’re passionate about hospitality, thrive in a polished corporate environment, and love being the person who makes everything run smoothly, we’d love to hear from you.
Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Receptionist employer: WSH Group
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are recognised and rewarded. As a Receptionist in our Glasgow office, you will enjoy a supportive team environment, excellent training and development opportunities, and a range of benefits including generous holiday allowance and access to discounts across various retailers. Join us to make meaningful connections and elevate experiences in a dynamic corporate setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company culture before your interview. Portico values hard work and a fun environment, so show us how you embody that spirit! Research their values and think of examples from your past experiences that align with their ethos.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the workplace. Role-play common scenarios with friends or family to boost your confidence in delivering that warm welcome and handling queries like a pro.
✨Tip Number 3
Be ready to showcase your multitasking abilities. In a fast-paced environment, we need someone who can juggle tasks effortlessly. Prepare to discuss how you've managed multiple responsibilities in previous roles without breaking a sweat!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Portico. We can't wait to see what you bring to the table!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your personality shine through in your application. Use a friendly tone and share a bit about what makes you passionate about being a Receptionist.
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your customer service experience and any IT/AV troubleshooting skills you have—these are key for us!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit. Be specific about how your past experiences align with our values of service excellence and teamwork. We love a good story!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application lands right where it needs to be. We can’t wait to hear from you!
How to prepare for a job interview at WSH Group
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun, engaging workplace. Show that you resonate with these values by sharing examples of how you've contributed positively in previous roles.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests and colleagues. Prepare to discuss your experience in creating memorable first impressions and how you handle various interactions. Think of specific instances where your friendly and proactive approach made a difference.
✨Demonstrate Your Organisational Skills
The role requires strong organisational abilities, so be ready to talk about how you manage multiple tasks effectively. Share examples of how you've coordinated schedules or managed reception operations in the past, highlighting your attention to detail and ability to stay calm under pressure.
✨Prepare for IT/AV Questions
Since the job involves providing first-line IT and AV support, brush up on common troubleshooting scenarios. Be prepared to discuss your technical skills and any relevant experiences. Showing confidence in this area will demonstrate that you're ready to tackle challenges head-on.
