At a Glance
- Tasks: Drive colleague development and engagement while supporting talent initiatives across the contract.
- Company: Join a leading hospitality company focused on creating an inclusive culture.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Regular travel required; embrace a dynamic and collaborative workplace.
- Why this job: Make a real impact by enhancing employee experiences and fostering leadership capabilities.
- Qualifications: Experience in Learning & Development and strong coaching skills are essential.
The predicted salary is between 53898 - 65876 £ per year.
Job Description
The role is responsible for driving colleague development, leadership capability and engagement across the contract.
It focuses on identifying development needs, embedding learning and people initiatives, coaching managers and supporting talent and succession activity.
Regular national travel will be required.
- Culture & Hospitality 360 Excellence
- Create one connected Hospitality 360 culture across Baxter Storey and Portico, embedding initiatives that strengthen employee and guest experience.
- Partner with operational leaders and Nat West stakeholders to ensure values, behaviours and shared people objectives are visible in everyday practice.
- Champion engagement, inclusion and belonging, using insight to support action planning and continuous improvement.
- Leadership & Capability Development
- Partner with Learning & Development to implement initiatives aligned to business, client and brand priorities.
- Identify capability gaps, support development plans and coach managers in leadership, communication and people management.
- Promote continuous learning through coaching, mentoring, peer learning and modern learning approaches.
- Coordinate and evaluate learning activity to ensure it improves performance and customer experience.
- Talent & Performance
- Support effective performance and development conversations.
- Support talent identification, succession planning and internal progression across the contract.
- Develop initiatives that improve retention, engagement and career growth.
- Team Member Experience
- Support onboarding and induction with operational leaders and Learning & Development.
- Improve the colleague lifecycle through stronger communication, recognition, feedback and engagement actions.
- HR Partnership & Leadership Support
- Work with operational leaders and HR Business Partners to promote consistent people practices and support managers with policies and procedures.
- Monitor people trends, risks and opportunities, escalating where needed and using insight to inform decisions and change activity.
Qualifications
Skills & Experience
- Experience in Learning & Development, Talent Development or People Development, ideally within a multi-location operational environment.
- Strong coaching, facilitation, mentoring, communication and stakeholder management skills.
- Experience supporting leadership development, employee engagement, culture change, talent or succession initiatives.
- Ability to analyze people data, identify development opportunities and manage projects effectively.
- Passion for developing people and creating inclusive, high‑performing cultures.
Desirable
- Hospitality, service or customer experience sector experience.
- Coaching, CIPD or equivalent Learning & Development qualification.
- Experience working within a multi-location operation.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds.
We celebrate individuality and are committed to creating an inclusive environment where everyone feels respected and able to give their best.
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People & Development Manager employer: WSH Group
As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land People & Development Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at WSH Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at WSH Group.
We think you need these skills to ace People & Development Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at WSH Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to WSH Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at WSH Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to WSH Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at WSH Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with WSH Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at WSH Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact WSH Group and how you would contribute to adapting HR strategies.
