At a Glance
- Tasks: Supervise and train catering staff while ensuring top-notch food quality and customer service.
- Company: Join BaxterStorey, a leader in hospitality with a focus on diversity and inclusion.
- Benefits: Enjoy 28 days holiday, free meals, enhanced maternity leave, and discounts through Perkbox.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in the hospitality industry while developing your leadership skills.
- Qualifications: Previous hospitality experience and a passion for food and customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
28 Days holiday inclusive of bank holidays. Birthday additional holiday. 24 week’s enhanced maternity leave. Secondary career leave. Wedding/commitment day leave. Free meals on shift. Pension and life insurance. Discounts available from Perkbox app, from high street shops to holidays & cinema. Access to employee assistance programme. Cycle to work scheme.
Job Description
- Supervision and Training - recruit, train, and supervise catering staff, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance.
- Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction.
- Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels.
- Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services.
Qualifications
- Previous experience within the hospitality industry
- Have a contagious passion for food and customer service.
- You draw satisfaction from supervising, training, and supporting a team.
- Understanding of delegation skills.
- Excellent organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Service Supervisor - Breakfast in Oxford employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Supervisor - Breakfast in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Service Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get ready for those interviews! Research common questions for supervisory roles in catering and practice your answers. Show off your passion for food and customer service, and don’t forget to highlight your experience in training and supervising teams.
✨Tip Number 3
Be proactive! Instead of just waiting for job postings, consider reaching out directly to companies you admire. Express your interest in working with them and ask if they have any upcoming opportunities. It shows initiative and could set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities, and applying directly can give you a better chance of landing that interview. Plus, it’s super easy to navigate and keeps everything in one place!
We think you need these skills to ace Service Supervisor - Breakfast in Oxford
Some tips for your application 🫡
Show Your Passion: Let your love for food and customer service shine through in your application. We want to see that contagious passion you have for the hospitality industry, so don’t hold back!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervising and training teams. We’re looking for someone who can lead with confidence, so showcase those skills clearly.
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate effective communication, so make sure your message is clear and reflects your organisational abilities.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially around food quality and customer service. Be ready to discuss your previous experience and how it relates to the role of Service Supervisor - Breakfast.
✨Show Your Passion
Let your enthusiasm for food and customer service shine through during the interview. Share specific examples of how you've fostered positive relationships with clients and guests in the past.
✨Demonstrate Leadership Skills
Be prepared to talk about your experience in supervising and training staff. Highlight your delegation skills and how you've set clear expectations for your team to maintain high performance.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the company’s commitment to equality, diversity, and inclusion. This not only demonstrates your curiosity but also aligns with their values, making you a more attractive candidate.