At a Glance
- Tasks: Assist in food preparation and provide excellent customer service in a vibrant environment.
- Company: Dynamic catering company with a focus on inclusivity and teamwork.
- Benefits: Competitive pay, 28 days holiday, free meals, and career development opportunities.
- Other info: Inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Join a fun team and make a difference in customer experiences every day.
- Qualifications: Must have a car, flexible attitude, and great customer service skills.
The predicted salary is between 27300 - 36400 £ per year.
Location: Leeds – Multi site role
Rate of pay: £14.00 per hour
Hours: 37.5 hours per week (5 over 7 days)
Weeks: 52 weeks
Benefits:
- 28 days holiday
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Bespoke training and development opportunities
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Free meals whilst at work
- Career development opportunities
- HIT Apprenticeships for all experience levels
Key Responsibilities:
- Assist in the preparation of food and snacks.
- Keep the kitchen and restaurant areas clean and tidy at all times.
- Provide a friendly, efficient and hygienic service to all customers.
- Ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- Remain customer focused at all times, being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
- Project a willing and helpful attitude to customers; seek appropriate knowledge of food items sold throughout catering areas and keep areas and service counters fully stocked.
- Treat team members at location as you would expect to be treated.
- Co-operate with all team members and undertake duties in the kitchen/service areas as requested to ensure efficient and effective service.
- Attend food safety, health and safety and environmental training courses as required.
- Rigorously follow the unit cleaning schedules.
Qualifications:
- Must own a car and be flexible.
- Ideally have experience working within education catering.
- Have good health & safety knowledge.
- Flexible with a can-do attitude, customer focused.
- Fun and enthusiastic.
- Excellent organisation skills.
- Great attention to detail.
- Team player, and enjoy succeeding as a team.
- Great customer service skills.
- Flexible approach to work.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions and socio-economic backgrounds.
Relief Front of House Supervisor in Otley employer: WSH Group
As a Relief Front of House Supervisor in Leeds, you will join a dynamic team that prioritises inclusivity and employee well-being. With a strong focus on personal development through bespoke training opportunities and a supportive work culture, we offer competitive benefits including generous holiday allowances, enhanced maternity leave, and access to a wellbeing hub. Our commitment to fostering a positive environment ensures that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Front of House Supervisor in Otley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the catering industry. A personal recommendation can go a long way in landing that Relief Front of House Supervisor role.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for roles that catch your eye. The more you put yourself out there, the better your chances!
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and teamwork. Show off your can-do attitude and flexibility – these are key traits for the role!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Relief Front of House Supervisor in Otley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Relief Front of House Supervisor role. Highlight any relevant experience in catering or customer service, and don’t forget to mention your flexibility and can-do attitude!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you align with our values at StudySmarter. Share specific examples of how you've exceeded customer expectations in the past.
Show Off Your Team Spirit:We love team players! In your application, emphasise your ability to work well with others and how you treat colleagues with respect. Mention any experiences where you’ve collaborated successfully in a busy environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Make sure you brush up on your knowledge of food safety and hygiene practices. Since this role involves preparing food and maintaining cleanliness, being able to discuss relevant regulations and best practices will show that you're serious about the job.
✨Show Off Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. This position is all about providing a friendly and efficient service, so be ready to share stories that highlight your customer-focused attitude.
✨Be a Team Player
Think of instances where you've worked well in a team. This role requires cooperation with colleagues, so demonstrating your ability to collaborate and support others will make you stand out as a candidate.
✨Flexibility is Key
Since the job requires a flexible approach, be prepared to discuss your availability and willingness to adapt to different situations. Highlight any past experiences where you've successfully managed changing demands or schedules.
