Company Description
We are looking for a dynamic, hardworking Team Leader to lead the team in John Lewis, Newcastle, to ensure the customer experience is maintained to the highest standards.
As a Team Leader for Benugo, you will be supporting the management team to assist with any team or customer queries.
As Team Leader you will receive the following industry leading benefits:
- Meal on shift
- Endless tea and coffee on shift
- Enrolment into the WSH pension scheme
- 28 days annual leave, including Bank Holidays
- Enhanced maternity, paternity and family friendly leave with length of service
- Access to everyday discounts and communication portal
- Employee Assistance Programme and qualified Mental Health First Aiders
- Uniform provided
- Cycle to Work scheme
- Opportunity to develop and further your career in an exciting company
Hours: 30 hours per week
Hourly rate: £14.25 per hour
Job Description
The Team Leader will provide a positive and efficient customer experience, whilst ensuring the smooth running of the location.
Key Responsibilities:
- To ensure Food Safety and Health and Safety compliance is followed at all times.
- To organise deliveries, checking delivery notes and reporting any discrepancies.
- To assist with all front of house tasks, such as clearing tables, working on tills and serving food and drink,
- Carry out daily team briefings.
- Assist with the development of the team, providing training and up-skilling where possible.
- Support management with effective cost control, inclusive of labour targets.
Qualifications
- Excellent product knowledge (food/beverage)
- Positive can-do attitude
- Lead by example, always acting in a professional manner
- Excellent communication skills
- Responds quickly to drive business through periods of low demand
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Excellent customer service skills
