Food Service Assistant in Newcastle upon Tyne

Food Service Assistant in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 25000 - 27000 £ / year (est.) No working from home possible
WSH Group

At a Glance

  • Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
  • Company: Join a vibrant team at BaxterStorey, leading the food revolution.
  • Benefits: Enjoy 28 days holiday, free meals, and unique perks like birthday leave.
  • Other info: Flexible shifts with opportunities for training and career growth.
  • Why this job: Be part of an inclusive team and build a career you can be proud of.
  • Qualifications: Passion for food and customer service; teamwork and adaptability are key.

The predicted salary is between 25000 - 27000 £ per year.

Company Description

Location: Prestwick

Salary: £12.71 an hour

Includes weekends and evenings, 7.5 hours. Required to cover holidays and sickness up to 3 or 4 shifts per week. Could lead to more hours.

Benefits:

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Job Description:

  • Service: Serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
  • Customer Service: Provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
  • Teamwork: Collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
  • Adherence to Regulations: Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
  • Cleanliness: Maintain cleanliness and hygiene standards in the kitchen and dining areas.

Qualifications:

  • Have a contagious passion for food and/or customer service.
  • You draw satisfaction from working within a collaborative and inclusive team environment.
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective.
  • Previous experience in a similar role, especially in the food service industry, is often a plus.
  • Some knowledge of food safety and sanitation practices.
  • Works according to the BaxterStorey core values.

Additional Information:

Shifts: 0630/1430, 0800/1400, 1100/1900.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Join us, and be part of the food revolution!

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

Equal Opportunity: We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Food Service Assistant in Newcastle upon Tyne employer: WSH Group

BaxterStorey is an exceptional employer that prioritises employee wellbeing and development, offering a range of benefits including 28 days of holiday, bespoke training opportunities, and a supportive work culture that values inclusivity and teamwork. Located in Prestwick, this role as a Food Service Assistant not only provides competitive pay but also the chance to be part of a vibrant team dedicated to creating memorable dining experiences while fostering personal growth and career advancement.

WSH Group

Contact Details:

WSH Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Food Service Assistant in Newcastle upon Tyne

Tip Number 1

Get to know the company culture! Before your interview, check out BaxterStorey's social media and website. Understanding their values will help you connect during the chat and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Since this role is all about serving guests, think of examples from your past experiences where you went above and beyond for customers. This will help you shine when discussing your passion for food and service.

Tip Number 3

Be ready to showcase your teamwork abilities! Prepare to share stories about how you've collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with BaxterStorey’s focus on creating an inclusive environment.

Tip Number 4

Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the company. This shows your enthusiasm and helps you figure out if it's the right fit for you. And remember, apply through our website for the best chance!

We think you need these skills to ace Food Service Assistant in Newcastle upon Tyne

Customer Service
Food Safety Knowledge
Teamwork
Adaptability
Attention to Detail
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion:Let your love for food and customer service shine through in your application. We want to see that contagious passion you have, so don’t hold back!

Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in food service. We’re looking for how you can fit into our team, so show us what you’ve got!

Be Yourself:We value individuality, so don’t be afraid to let your personality come through in your writing. Share your unique experiences and how they’ve shaped your approach to teamwork and customer service.

Apply Through Our Website:For the best chance of joining our food revolution, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!

How to prepare for a job interview at WSH Group

Know Your Stuff

Familiarise yourself with the company and its values. Understand their approach to food service and customer care, as this will help you align your answers with what they’re looking for. Show that you’re passionate about food and customer service!

Show Off Your Team Spirit

Since teamwork is key in this role, be ready to share examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to adapt and support your colleagues, making it clear that you thrive in a team environment.

Be Ready for Scenarios

Prepare for situational questions that might come up during the interview. Think about how you would handle specific challenges in food service, like dealing with a difficult customer or ensuring hygiene standards are met. This shows you can think on your feet!

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, the team culture, or how they ensure inclusivity in the workplace. This not only shows your interest but also helps you determine if the company is the right fit for you.