At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth dining experience.
- Company: Join WSH Restaurants, known for exceptional hospitality and stunning venues.
- Benefits: Enjoy complimentary meals, 28 days holiday, and exclusive discounts.
- Other info: Join a family-feel culture with great career progression opportunities.
- Why this job: Be the face of a beautiful restaurant and create memorable experiences.
- Qualifications: Experience in hosting or reception, excellent communication skills, and attention to detail.
The predicted salary is between 20000 - 25000 £ per year.
WSH Restaurants is a unique collection of stunning restaurants, bars and one hotel based in different locations around the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service. We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers. To create individual, world-class dining destinations, united in their unwavering standards of quality and service, and revered for their uniquely refined and relaxed ambience.
The Woodspeen began its transformation from a run-down country pub into a beautiful, contemporary restaurant and cosy bar. Designed with picture windows to take full advantage of the breath-taking views over the West Berkshire countryside and an open kitchen where you can watch the chefs at work, creating their delightful dishes.
We're looking for a friendly and professional Host/Receptionist to be the first point of contact for our guests. Your warm welcome, efficient seating, and reservation management will ensure an exceptional dining experience.
Responsibilities:
- Greet and welcome guests warmly.
- Manage restaurant reservations and enquiries and seating.
- Answer phone calls and provide accurate information.
- Keep the reception area clean and organised.
- Coordinate with the team to ensure a smooth operation.
- Address guest inquiries and concerns promptly.
Qualifications:
- Experience as a host/receptionist, preferably in fine dining.
- Excellent communication and people skills.
- Familiarity with reservation systems (e.g., SevenRooms).
- Strong organizational skills and attention to detail.
- Professional appearance and demeanour.
- Ability to work evenings, weekends, and holidays.
Additional Information:
WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:
- Complimentary meals during shifts.
- Life Assurance.
- Unrivalled opportunities for progression within the company.
- 28 days holiday, increasing with length of service.
- Recommend a friend scheme with great bonuses for individual referrals.
- Exclusive access to our HAPI scheme which offers everyday discounts including money off gym memberships, travel, online shopping, gadgets and much more.
- Reward programmes, long service awards, employee recognition and performance incentives.
- Enrolment into workplace pension scheme.
- Employee assistance programme and access to wellbeing hub.
- Cycle to Work Scheme.
The Woodspeen - Host / Receptionist in Newbury employer: WSH Group
WSH Restaurants is an exceptional employer, offering a warm and supportive work culture that prioritises employee development and career progression. As a Host/Receptionist at The Woodspeen, you will enjoy a range of benefits including complimentary meals, life assurance, and access to exclusive discounts, all while working in a stunning location with breathtaking views over the West Berkshire countryside. Join us to be part of a team that values quality service and invests in your growth, ensuring a rewarding and fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land The Woodspeen - Host / Receptionist in Newbury
✨Tip Number 1
Get to know the restaurant scene! Research WSH Restaurants and their unique vibe. Understanding their values and what makes them tick will help you connect during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your warm welcome! As a Host/Receptionist, your first impression is key. Role-play with friends or family to nail that friendly greeting and efficient seating process. Confidence is everything!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed at WSH Restaurants.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace The Woodspeen - Host / Receptionist in Newbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and your passion for creating memorable experiences for guests.
Tailor Your Application:Make sure to tailor your application specifically for the Host/Receptionist role at The Woodspeen. Highlight any relevant experience in fine dining and your skills in managing reservations and guest interactions. We love seeing how you fit into our unique culture!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at WSH Restaurants!
How to prepare for a job interview at WSH Group
✨Know the Venue Inside Out
Before your interview, take some time to research The Woodspeen and its unique offerings. Familiarise yourself with their menu, ambiance, and any recent news or events. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Host/Receptionist, your ability to connect with guests is crucial. During the interview, demonstrate your communication skills by engaging warmly with the interviewer. Share examples of how you've handled guest interactions in the past, especially in high-pressure situations.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress professionally and appropriately for the role. A polished appearance reflects your understanding of the industry standards and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in the Host/Receptionist role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
