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- Tasks: Deliver exceptional service and assist in running a vibrant restaurant.
- Company: WSH Restaurants, known for its stunning venues and warm hospitality.
- Benefits: Complimentary meals, 28 days holiday, and exclusive discounts.
- Other info: Family-feel culture with unrivalled opportunities for progression.
- Why this job: Join a passionate team and develop your career in a dynamic environment.
- Qualifications: 1 year experience in a quality restaurant and a passion for service.
The predicted salary is between 24000 - 30000 £ per year.
WSH Restaurants is a unique collection of stunning restaurants, bars and one hotel based in different locations around the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service. We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers. To create individual, world‑class dining destinations, united in their unwavering standards of quality and service, and revered for their uniquely refined and relaxed ambience.
The Boxford, nestled 10 minutes from Newbury, is built on a site that was formerly occupied by ‘The Bell Inn’, a rural roadside inn that captured passing trade on the road to Newbury. What was then a Victorian public house and 1980s annex was turned into a modern and welcoming new restaurant in 2023. An all‑day family‑friendly dining and drinks destination that specialises in fresh Mediterranean cuisine and artisanal sourdough pizzas in the scenic Berkshire countryside.
We are looking for an experienced and dedicated restaurant supervisor to assist the restaurant managers in the day-to-day running of the restaurant and deliver exceptional service to customers. Our supervisor role is perfect for an experienced waiter, who prides themselves on perfect product knowledge, giving excellent service, and connecting with each guest that they serve. We are looking for someone who can set an example to our other waiters and help to nurture and train them to be the best they can be.
We ask for at least 1 year's experience working in a quality restaurant.
About the Supervisor role:- Provide exceptional service to our guests
- Successfully participate in the delivery of all food and beverage services
- Take part in the setup of restaurant and events
- Nurture and develop new commis waiters
- Adhere to all company policies and departmental procedures/trainings
- Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
- Deal effectively and courteously with guest requests, and refer them to the line manager if necessary
- Leaving Cert level education or above
- NVQ qualification or equivalent
- Ability to display a real passion for food, beverage and customer service
- Excellent communication and teamwork skills
- Exceptional attention to detail
- Hands-on and proactive approach
- Able to work autonomously and as part of a team
WSH Restaurants has built a family‑feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:
THE BENEFITS:- Complimentary meals during shifts
- Life Assurance
- Unrivalled opportunities for progression within the company
- 28 days holiday, increasing with length of service
- Recommend a friend scheme with great bonuses for individual referrals
- Exclusive access to our HAPI scheme which offers everyday discounts including money off gym memberships, travel, online shopping, gadgets and much more
- Reward programmes, long service awards, employee recognition and performance incentives
- Enrolment into workplace pension scheme
- Employee assistance programme and access to wellbeing hub
- Cycle to Work Scheme
If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!
The Boxford - Supervisor in Newbury employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Boxford - Supervisor in Newbury
✨Tip Number 1
Get to know the restaurant scene! Visit places like The Boxford and chat with staff. This shows your genuine interest and helps you understand their vibe, which can really set you apart in interviews.
✨Tip Number 2
Network like a pro! Connect with industry folks on social media or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 3
Practice your service skills! Role-play common scenarios you might face as a supervisor. This will help you feel more confident and prepared when it comes to showcasing your abilities during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace The Boxford - Supervisor in Newbury
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food and customer service shine through. We want to see that you genuinely care about providing exceptional experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in quality restaurants. We’re looking for someone who can connect with guests and lead a team, so showcase any supervisory roles or training you've done.
Be Personable: In your cover letter, don’t just list your skills; tell us a bit about yourself! We value personality and a good fit for our family-feel culture, so let your unique voice come through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Boxford!
How to prepare for a job interview at WSH Group
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with The Boxford's menu, especially their Mediterranean dishes and artisanal pizzas. Being able to discuss specific items and suggest pairings shows your passion for food and beverage, which is crucial for a supervisor role.
✨Showcase Your Leadership Skills
As a supervisor, you'll be expected to lead by example. Prepare examples from your past experience where you've successfully trained or mentored team members. Highlight how you’ve handled challenges and maintained high service standards in busy environments.
✨Emphasise Customer Service Excellence
WSH Restaurants values exceptional service, so be ready to share stories that demonstrate your commitment to customer satisfaction. Discuss how you’ve gone above and beyond for guests and how you handle difficult situations with grace and professionalism.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company culture and growth opportunities. Inquire about training programmes or how they support staff development, as this aligns with their focus on nurturing talent.