Personal Assistant & Operations Support - Maternity cover in Newbury

WSH Restaurants is a unique collection of stunning restaurants, bars and one hotel based in different locations around the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service. We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers.

WSH Restaurants is seeking a proactive Personal Assistant to provide high-level support to the Managing Director and Senior Leadership Team during a maternity cover period. This is a varied and fast-paced role that goes beyond traditional PA responsibilities, offering the opportunity to work across operations, marketing, events, communications and business coordination within a growing hospitality group. The role supports a collection of restaurants across the South of England, including The Woodspeen, The Boxford, The Clockspire, The Braywood and 74 Charlotte Street.

This position is ideal for someone who thrives in a dynamic hospitality environment, enjoys working across multiple projects, and can confidently manage competing priorities with professionalism and discretion.

• Proactively manage the Managing Director’s diary, meetings, travel and day-to-day scheduling.
• Coordinate meetings, tastings, site visits, events and reviews.
• Manage inbox correspondence, draft communications and act as a key point of contact for internal and external stakeholders.
• Prepare agendas, presentations, reports, meeting notes and follow-up actions.
• Support operational administration, including expenses, reconciliation and occasional invoicing.
• Coordinate projects and ensure actions and deadlines are effectively managed across teams.
• Liaise with chefs, venue teams, suppliers, PR agencies, photographers, media partners and VIP clients.
• Assist with marketing, advertising, promotional activity and brand coordination across the restaurant group.
• Support restaurant launches, menu tastings, events and guest experience initiatives.
• Collate and distribute operational and commercial reports for the leadership team.
• Organise VIP reservations, bespoke guest requests and hospitality arrangements.
• Provide flexible administrative and operational support across the wider senior leadership team.

• Highly organised with exceptional attention to detail.
• Calm, adaptable and able to work under pressure in a fast-moving environment.
• Professional and confident communicator with strong relationship-building skills.
• Able to manage confidential information with discretion and professionalism.
• Comfortable working across multiple sites, priorities and stakeholders.
• Previous experience within hospitality, luxury or fast-paced commercial environments is desirable.
• This is an exciting opportunity to join a growing restaurant group and play a key role supporting senior leadership across a diverse and ambitious hospitality business.
• Excellent organisational and multitasking skills.
• Strong communication and interpersonal skills.
• Proficiency with office software preferred (e.g., Microsoft Office).
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and commitment to accuracy.

WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:

• Complimentary meals during shifts.
• Life Assurance.
• Unrivalled opportunities for progression within the company.
• 28 days holiday, increasing with length of service.
• Recommend a friend scheme with great bonuses for individual referrals.
• Exclusive access to our HAPI scheme which offers everyday discounts including money off gym memberships, travel, online shopping, gadgets and much more.
• Reward programmes, long service awards, employee recognition and performance incentives.
• Enrolment into workplace pension scheme.
• Employee assistance programme and access to wellbeing hub.
• Cycle to Work Scheme.

If you love providing great service and want to be part of a fantastic team, we’d love to hear from you!