At a Glance
- Tasks: Deliver top-notch service by preparing and serving quality food and drinks.
- Company: Join a dynamic team at WSH and John Lewis, known for excellence.
- Benefits: Enjoy meals on shift, endless drinks, 28 days leave, and discounts.
- Other info: Great opportunities for career development in an exciting company.
- Why this job: Be part of a vibrant environment where your efforts make a difference.
- Qualifications: Bring a positive attitude, strong communication, and teamwork skills.
The predicted salary is between 9.9 - 12.1 £ per hour.
Job Description
This role encompasses working any 5 of 7 days in a week, with regular weekend work.
You will offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, maintaining a clean work environment, and delivering excellent customer service.
Key Responsibilities
- Ensuring the customer experience is maintained to the highest standard at all times.
- Assisting with any kitchen, front of house and back of house cleaning duties.
- To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.
- Assisting with clearing tables and maintaining a clean working environment.
- To ensure all labels and prices are correct.
- Maintain awareness of promotions, pricing and product information.
- To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor, serving food and drinks.
- Follow food safety, allergen and hygiene procedures at all times.
- Work collaboratively with colleagues to meet service targets and maintain smooth operations.
- To attend all training and development course as requested.
- To always represent WSH and John Lewis in a professional manner in your behaviour, appearance and knowledge.
- To carry out any other reasonable duties as required by management.
Qualifications
Skills & Experience Required
- Positive can-do attitude
- Strong communication skills
- Good organisational skills
- Ability to work under pressure to meet business needs
- Reliable and able to work well within a team
- Self-motivated and proactive
- Additional Information
- Meal on shift
- Endless tea and coffee on shift
- Enrolment into the WSH pension scheme
- 28 days annual leave (plus extra day for your birthday off)
- Enhanced maternity, paternity and family friendly leave with length of service
- Access to everyday discounts and communication portal
- Employee Assistance Programme and qualified Mental Health First Aiders
- Cycle to Work scheme
- Opportunity to develop and further your career in an exciting company
Hospitality Team member in Milton Keynes employer: WSH Group
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a range of benefits including 28 days of holiday, enhanced maternity leave, and bespoke training opportunities. Located at Airbus Broughton, our inclusive work culture fosters collaboration and celebrates diversity, ensuring that every employee can thrive while delivering outstanding hospitality experiences. Join us to be part of a supportive environment where your growth is valued and your contributions make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team member in Milton Keynes
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Team member in Milton Keynes
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
