Luxury Concierge Manager - Resident Experience Lead

Luxury Concierge Manager - Resident Experience Lead

Full-Time No working from home possible
WSH Group

Portico is seeking an experienced Duty Concierge Manager to lead front-of-house operations within a prestigious luxury residential development. Ideal for a customer-focused professional with strong leadership and experience in high-end residential, hospitality, or Build-to-Rent (BTR) environments.

You will oversee the Concierge Team, manage rotas, handle resident move-ins/move-outs, and ensure service standards with a focus on safety and KPI-driven improvements.

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Luxury Concierge Manager - Resident Experience Lead employer: WSH Group

As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.

WSH Group

Contact Details:

WSH Group Recruitment Team