At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join Searcys at the stunning 116 Pall Mall, a historic venue in London.
- Benefits: Enjoy 50% off meals, up to 33 days leave, and access to discounts.
- Other info: Flexible hours with opportunities for growth and learning in the hospitality industry.
- Why this job: Be part of a vibrant team and develop your skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for food and beverage are essential.
The predicted salary is between 14 - 15 £ per hour.
Searcys is looking for a Waiter/Waitress to join our team at 116 Pall Mall. A waiter is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have an enjoyable dining experience at events. They act as the main point of contact between the customer and the establishment, contributing to a welcoming atmosphere and maintaining high service standards. 116 Pall Mall is a stunning Georgian venue dating back to 1820 in the heart of London.
Benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 33 days annual leave (dependent on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venues
- Tronc and overtime paid
Job Description:
Contract: 0 Hours
Salary: £14.80 per hour
Monday to Friday
Key Responsibilities:
- Provide exceptional service to our guests
- Successfully participate in the delivery of all food and beverage services
- Take part in the setup of restaurant and events
- Nurture and develop new commis waiters
- Adhere to all company policies and departmental procedures/trainings
- Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
- Deal effectively and courteously with guest requests, and refer them to the line manager when necessary
Qualifications:
- Excellent communication skills
- Hands on and proactive approach
- Able to work autonomously and as part of a team
- Passion for food and beverage
- Excellent time management
- Strong organisational skills
Restaurant Waiter / Waitress in London employer: WSH Group
Searcys is an exceptional employer, offering a vibrant work culture at the historic 116 Pall Mall in London, where you can thrive in a stunning environment while delivering outstanding service. With benefits like a generous discount across venues, enrolment in the pension scheme, and opportunities for professional growth through Searcys Champagne School, employees are supported both personally and professionally. Join our team to be part of a dynamic atmosphere that values your contributions and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Waiter / Waitress in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with Searcys and its offerings. When you walk in for an interview, show that you understand the atmosphere and what makes it special. This will impress the hiring team and show your genuine interest.
✨Tip Number 2
Practice your communication skills! As a waiter or waitress, you'll be the face of the restaurant. Role-play with friends or family to get comfortable taking orders and handling guest requests. The more confident you are, the better your chances!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you arrive for your interview. It shows that you take the opportunity seriously and are ready to represent Searcys.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role. Plus, we love seeing candidates who go the extra mile!
We think you need these skills to ace Restaurant Waiter / Waitress in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or the food and beverage industry. We love seeing how your past roles have prepared you for this position at Searcys!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the waiter/waitress role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WSH Group
✨Know the Venue
Before your interview, take some time to research 116 Pall Mall. Familiarise yourself with its history, atmosphere, and the type of events they host. This will not only impress your interviewers but also help you understand how to provide exceptional service in line with their standards.
✨Showcase Your Communication Skills
As a waiter or waitress, excellent communication is key. During the interview, demonstrate your ability to engage with others by being friendly and articulate. Share examples of how you've effectively communicated with customers or team members in past roles.
✨Highlight Your Team Spirit
Searcys values teamwork, so be sure to discuss your experiences working collaboratively. Share specific instances where you contributed to a team effort, whether it was during busy shifts or special events, to show that you can thrive in a dynamic environment.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, like dealing with difficult customers or managing multiple orders. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
