At a Glance
- Tasks: Lead a dynamic team in a vibrant café at London Zoo, ensuring top-notch customer experiences.
- Company: Join Benugo, a brand known for superb food and memorable visitor experiences.
- Benefits: Enjoy free lunch, competitive salary, and opportunities for career growth.
- Other info: Inclusive culture with employee discounts and support for mental health.
- Why this job: Be part of a unique environment where you connect people with wildlife while serving delicious food.
- Qualifications: Experience in quick service restaurant management and strong leadership skills required.
The predicted salary is between 34000 - 34000 € per year.
Company Description: When we founded Benugo 28 years ago, we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions.
Job Description: We are looking for a candidate experienced in a quick service Restaurant environment and Cafe management to join the team at London Zoo. London Zoo is a world‑famous conservation zoo set in the heart of Regent’s Park, offering visitors a unique chance to connect with wildlife in an inspiring and historic setting. At Benugo, we enhance the visitor experience by operating welcoming cafés across the site, providing freshly prepared food, quality barista coffee, and a relaxing place to pause during the day. Our cafés are designed to suit families, individuals, and groups, offering convenient, high‑quality refreshments that complement a memorable visit to London Zoo.
We Offer:
- Rate: £34,000 pa
- Shifts: 5 days out of 7
- Contract: Full Time
About the Cafe Manager role:
- To supervise, manage and motivate the team
- To make sure that the operation runs smoothly
- To ensure the customers experience is always maintained to the highest standard
- To continuously work towards improving sales and service
- Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring
- Ensuring high levels of Food and Health & Safety are always maintained
The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service and leadership skills.
Additional Information: Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Free tea and coffee at any Benugo location
- A monthly allowance to use at any Benugo location
- Competitive rate
- Life Assurance
- Enhanced maternity and paternity leave pay for when your family is growing
- Company sick leave
- Company annual leave
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Restaurant and Cafe Manager - London Zoo employer: WSH Group
Benugo is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee progression. As a Restaurant and Cafe Manager at the iconic London Zoo, you will enjoy competitive benefits, including free meals during shifts, generous family leave policies, and opportunities for career development within a fast-growing company renowned for its commitment to quality and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant and Cafe Manager - London Zoo
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Benugo or similar venues. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show your passion for food and customer service during interviews. Share stories about how you've created memorable experiences for customers in the past. We love hearing about real-life examples!
✨Tip Number 3
Prepare some thoughtful questions about the role and the company culture. This shows you're genuinely interested and have done your homework. Plus, it helps you figure out if Benugo is the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Restaurant and Cafe Manager - London Zoo
Some tips for your application 🫡
Show Your Passion for Food and Service:When writing your application, let your love for food and customer service shine through. We want to see how your experiences align with our vision of providing superb, natural food and a memorable experience at London Zoo.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Cafe Manager role. Highlight your quick service restaurant experience and any leadership roles you've had. We appreciate candidates who take the time to connect their skills with what we’re looking for.
Be Authentic and Personal:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you tick. Share your unique experiences and how they’ve shaped your approach to managing a team and serving customers.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at WSH Group
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at Benugo. Being able to discuss specific items, their ingredients, and how they enhance the visitor experience will show your passion for the role and the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in a fast-paced environment. Highlight your ability to motivate staff, handle conflicts, and maintain high service standards, as these are crucial for the Cafe Manager position.
✨Emphasise Customer Experience
Think about times when you went above and beyond for customers. Be ready to share these stories, as demonstrating your commitment to exceptional service aligns perfectly with Benugo's mission to enhance visitor experiences.
✨Understand Health & Safety Standards
Brush up on food safety regulations and health standards relevant to the restaurant industry. Showing that you prioritise safety and compliance will reassure them that you can maintain high operational standards.
