At a Glance
- Tasks: Lead a team to deliver exceptional service and quality food in a vibrant environment.
- Company: Join Benugo, a brand known for superb, natural food and unique experiences.
- Benefits: Enjoy meals on shift, endless drinks, 28 days leave, and career development opportunities.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Be part of an exciting partnership with John Lewis and shape the future of dining.
- Qualifications: Positive attitude, strong communication, and ability to thrive under pressure.
The predicted salary is between 31500 - 38500 £ per year.
Company Description
When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience.
This vision is still true today.
The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.
We are incredibly proud to be growing our partnership with John Lewis to deliver a new brand for their in-store restaurants in 32 of the retailer's stores.
This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers.
Are you a visionary hospitality leader ready to shape an iconic partnership at the highest level?
We are seeking an exceptional Team Leader to offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, whilst ensuring the smooth running of the location.
Job Description
- Ensuring the customer experience is maintained to the highest standard at all times.
- To ensure food safety compliance is followed at all times.
- To be responsible for a specific area or food offering, with flexibility to rotate to a new area if needed.
- To organise deliveries, checking delivery notes, and reporting any discrepancies.
- Assisting with clearing tables.
- Assisting with any team queries , supporting the management team.
- To carry out daily team briefings and assist with any team queries.
- To ensure all legislative and government guidelines are adhered to, such as Health and Safety, Food Safety and COSHH.
- To work on tills, following the cash handling procedures, taking orders and serving food and drinks.
Qualifications
- Positive can-do attitude
- Strong communication skills
- Good organisational skills
- Ability to work under pressure to meet the business needs
- Reliable and able to work well within a team
- Self motivated and proactive
- Additional Information
- Meal on shift
- Endless tea and coffee on shift
- Enrolment into the WSH pension scheme
- 28 days annual leave (plus extra day for your birthday off)
- Enhanced maternity, paternity and family friendly leave with length of service
- Access to everyday discounts and communication portal
- Employee Assistance Programme and qualified Mental Health First Aiders
- Cycle to Work scheme
- Opportunity to develop and further your career in an exciting company.
Platter Team Leader FOH in London employer: WSH Group
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a range of benefits including 28 days of holiday, enhanced maternity leave, and bespoke training opportunities. Located at Airbus Broughton, our inclusive work culture fosters collaboration and celebrates diversity, ensuring that every employee can thrive while delivering outstanding hospitality experiences. Join us to be part of a supportive environment where your growth is valued and your contributions make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Platter Team Leader FOH in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Platter Team Leader FOH in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
