At a Glance
- Tasks: Support marketing initiatives and coordinate operations across two vibrant sites.
- Company: Join BaxterStorey, a leading UK hospitality business focused on fresh, sustainable food experiences.
- Benefits: Competitive salary, career development, and a supportive, people-first culture.
- Other info: Dynamic role with opportunities for growth and recognition in a fast-paced environment.
- Why this job: Be part of a creative team making a real impact in the hospitality industry.
- Qualifications: Strong organisational skills and experience in marketing or hospitality preferred.
The predicted salary is between 33000 - 35000 £ per year.
BaxterStorey is a leading UK hospitality business, renowned for delivering outstanding food and service experiences across corporate, cultural and destination venues. We are proud to be a people‑first organisation, driven by a passion for fresh, seasonal ingredients, sustainable sourcing and chef‑led innovation. Our ethos is simple: food that is thoughtfully sourced, freshly prepared and beautifully presented. We empower our teams to be creative, ambitious and proud of what they do, fostering a culture built on individuality, collaboration and continuous improvement. As part of the wider WSH Group, BaxterStorey offers genuine career development opportunities, industry‑leading training and a supportive environment where talent is recognised and nurtured. We are committed to sustainability, wellbeing and making a positive impact for our clients, communities and people.
We are looking for a highly organised and proactive Marketing Coordinator to support the smooth day‑to‑day running of two BaxterStorey sites. This is a varied, fast‑paced role combining marketing and communications, operational reporting, systems administration, HR support and general business coordination. You will act as a central point of support for site management, kitchen and front‑of‑house teams, ensuring information, data and systems are accurate, up to date and effectively communicated to both internal teams and clients.
Key Responsibilities- Marketing & Communications
- Plan and deliver monthly marketing initiatives across both sites, using BaxterStorey and self‑generated content
- Design digital marketing and branding materials for site use
- Format and upload digital menus to screens and client intranet platforms
- Post regular updates on client communication channels, working closely with client teams on monthly comms calls
- Maintain shared drives with marketing assets and lead regular marketing meetings with site management
- Support ad‑hoc marketing projects including new concepts, menu refreshes and branding initiatives
- Design quarterly hospitality and experience brochures
- Maintain internal client websites (Source) with up‑to‑date menus, marketing and site information
- Trackers, Data & Reporting
- Manage and maintain multiple sales, labour and operational trackers across both sites
- Identify inconsistencies or issues and elevate to management where required
- HR, Payroll & Onboarding
- Complete weekly timesheets and maintain labour trackers
- Manage all PM and client onboarding using Access Recruitment, following high‑security processes
- Upload and maintain HR documentation including probation letters, performance documents and personal records
- Systems & Technology
- Act as the main point of contact for till systems (Kanpla), including product uploads and troubleshooting
- Support FOH teams with daily menu uploads and marketing content on Scala
- Assist with nutritional labelling (Nutritics) and label machine troubleshooting
- Provide general support with site technology and system issues
- General & Administrative Support
- Take accurate meeting minutes for management and client meetings, distributing actions and uploading documentation
- Provide ad‑hoc administrative support to site management as required
- Highly organised with strong attention to detail
- Confident managing multiple priorities across marketing, operations and administration
- Strong IT skills, particularly Microsoft Excel, PowerPoint and digital platforms
- Excellent communication skills, both written and verbal
- Proactive, adaptable and comfortable working across multiple sites and stakeholders
- Experience in hospitality, contract catering or a fast‑paced operational environment is desirable
We are proud to be different. At BaxterStorey, we put people and food first, empowering our chefs to cook with confidence, creativity and purpose. If you’re looking for a role where your talent is recognised and your career can flourish, we’d love to hear from you.
Marketing Coordinator in London employer: WSH Group
BaxterStorey is an exceptional employer that prioritises its people and fosters a vibrant work culture centred on creativity, collaboration, and continuous improvement. With a commitment to sustainability and wellbeing, employees enjoy genuine career development opportunities and industry-leading training, all while being part of a dynamic team that values fresh, seasonal ingredients and innovative culinary experiences. Located in the heart of the UK hospitality sector, this role as a Marketing Coordinator offers a unique chance to thrive in a fast-paced environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Coordinator in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for WSH Group and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like WSH Group are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with WSH Group on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at WSH Group. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing Coordinator in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit WSH Group. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of WSH Group:Show us that you’ve done your homework! In your application, briefly mention what you admire about WSH Group’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at WSH Group
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at WSH Group will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At WSH Group, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
