Lead Events Floor Manager: Flawless Conferences & Banquets in London

Lead Events Floor Manager: Flawless Conferences & Banquets in London

London Full-Time 32500 - 40000 £ / year (est.) No working from home possible
WSH Group

At a Glance

  • Tasks: Lead and organise flawless events, ensuring exceptional service and memorable experiences.
  • Company: Join Searcys, Britain's oldest catering brand, in a stunning central London venue.
  • Benefits: Enjoy 50% discounts, up to 38 days annual leave, and birthday off to celebrate!
  • Other info: Unique opportunity to work in an award-winning venue with excellent career growth.
  • Why this job: Be part of a dynamic team that values individuality and delivers unforgettable events.
  • Qualifications: 1+ years in people management and experience running large events required.

The predicted salary is between 32500 - 40000 £ per year.

Searcys at 30 Euston Square are looking for a C&B Floor Manager to work closely with the Ops management team, to deliver flawless service and exceptional food and drinks within both our large conference and banqueting operations. Searcys C&B Floor Managers will build strong relationships with the onsite events team and client at each event, understanding a brief and executing every detail with continuous quality and a human touch.

30 Euston Square is a Grade II* listed award-winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion. Unlike any Searcys property, we have a selection of stunning bespoke bedrooms, which mean this is a very unique venue within the Searcys estate.

As a C&B Floor Manager, you will enjoy a selection of industry leading benefits:

  • 50% discount across Searcys venues
  • Enrolment into the Searcys pension scheme
  • Up to 38 days annual leave (dependant on job role)
  • Access to everyday discounts and communication portal
  • Employee assistance programme
  • Meals provided on shift when working within one of our venues
  • Birthday off, to celebrate in style
  • A day off to volunteer and support a charity of your choice

Job Type: Full Time, 45 hours

Hourly Rate: £15.65

As a C&B Floor Manager, your key responsibilities will be:

  • To plan, organise and deliver a successful operation of the conferences and banquets and other areas within the events department with the assistance of the relevant department heads – with a more directed focus on the internal operation of the building
  • To liaise with other key personnel, including events and sales department to deliver service that meets and exceeds client’s expectations
  • To brief the events team on all aspects of the business and to oversee the running of all events, working lunches and dining
  • To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary
  • To train or provide training to the staff so to ensure they operate in accordance with the department’s standards including any casual labour that may be required
  • To liaise with key people in all necessary areas (kitchen, events, reception, etc.) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed
  • To monitor that all staff present themselves correctly dressed for duty and are well groomed whilst on duty

Qualifications:

  • Minimum 1 year experience in people management
  • Excellent product knowledge (food/beverage)
  • Experience in running large events, dinners
  • Leads by example by always acting professional
  • Takes the initiative
  • Supportive / Team player
  • Excellent customer care skills

Searcys, Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International. Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success. If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team.

Lead Events Floor Manager: Flawless Conferences & Banquets in London employer: WSH Group

Searcys at 30 Euston Square offers an exceptional work environment for a Lead Events Floor Manager, combining a prestigious central London location with a commitment to flawless service and quality. Employees benefit from industry-leading perks such as generous annual leave, a supportive team culture, and opportunities for personal growth within a historic venue that celebrates individuality and diversity. Join us to be part of a dynamic team where your contributions are valued and celebrated.

WSH Group

Contact Details:

WSH Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Events Floor Manager: Flawless Conferences & Banquets in London

Tip Number 1

Network like a pro! Attend industry events and connect with people in the hospitality scene. You never know who might have a lead on your dream job at Searcys.

Tip Number 2

Show off your personality! When you get the chance to meet potential employers, let your passion for events shine through. They want to see the real you and how you can bring that human touch to their team.

Tip Number 3

Be proactive! If you see an event or conference happening, don’t hesitate to reach out to the organisers. Offer your help or ask about opportunities; it shows initiative and could lead to a job offer.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles, including the C&B Floor Manager position, right there.

We think you need these skills to ace Lead Events Floor Manager: Flawless Conferences & Banquets in London

Event Planning
Team Management
Customer Service
Communication Skills
Attention to Detail
Problem-Solving Skills
Food and Beverage Knowledge

Some tips for your application 🫡

Show Your Passion for Events:When writing your application, let your enthusiasm for the events industry shine through. We want to see that you’re not just looking for a job, but that you genuinely love creating memorable experiences for clients and guests.

Tailor Your Experience:Make sure to highlight your relevant experience in managing events and teams. We’re looking for someone who can lead by example, so share specific examples of how you've successfully managed large events or trained staff in the past.

Be Personable:Since building strong relationships is key in this role, don’t hesitate to showcase your interpersonal skills. Use your application to demonstrate how you connect with clients and team members, ensuring everyone feels valued and understood.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Searcys!

How to prepare for a job interview at WSH Group

Know the Venue Inside Out

Before your interview, take some time to research 30 Euston Square. Familiarise yourself with its unique features and offerings. This will not only show your genuine interest but also help you discuss how you can contribute to delivering flawless service in such a prestigious venue.

Showcase Your People Skills

As a C&B Floor Manager, building strong relationships is key. Prepare examples of how you've successfully managed teams or resolved conflicts in past roles. Highlight your customer care skills and how you ensure a positive experience for clients and staff alike.

Prepare for Scenario Questions

Expect questions that assess your ability to handle real-life situations, like managing last-minute changes during an event. Think of specific instances where you’ve demonstrated your problem-solving skills and ability to stay calm under pressure.

Dress to Impress

First impressions matter! Dress professionally and ensure you look well-groomed, as this reflects the standards expected at Searcys. A polished appearance will set the tone for your interview and show that you take the opportunity seriously.