At a Glance
- Tasks: Welcome guests, manage reservations, and support the reception team at a vibrant rooftop venue.
- Company: Join Benugo, a brand known for superb food and unforgettable experiences in London.
- Benefits: Earn £12.50 per hour plus service charge, enjoy free lunch, and 50% off food and drinks.
- Other info: Enjoy a culture of inclusivity, development, and employee discounts at various retailers.
- Why this job: Be part of a dynamic team in a stunning location with opportunities for career growth.
- Qualifications: Experience in hospitality and a passion for providing excellent customer service.
The predicted salary is between 26000 - 28000 £ per year.
Company Description
When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions.
Job Description
We are looking for an experienced Host/Hostess to join the team at the 1864 Rooftop in John Lewis, Oxford Street! The Rooftop is one of the most accessible venues in Central London and features an eclectic wine selection, classic and seasonal cocktails, and small and large plates with regular events held year-round.
- £12.50 per hour Plus Service Charge!
- Contract: Full Time and Part Time available
- Mixture of shifts with evenings being the busy periods
- Generous service charge
- Company benefits
- Development opportunity
As a Hostess your responsibilities will include:
- Day to day managing of the front desk
- Welcoming day visitors and guests to the venue
- Incoming and outgoing telephone enquiries
- Restaurant reservations and enquiries
- Supporting and nurturing the onsite reception team
- Working alongside the senior management team to ensure smooth running of the venue
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Host/Hostess - 1864 Rooftop, John Lewis in London employer: WSH Group
Benugo is an exceptional employer that fosters a culture of inclusivity and progression, making it an ideal place for individuals seeking meaningful employment. With competitive pay, generous service charges, and a range of benefits including free meals and discounts, employees at the 1864 Rooftop in John Lewis enjoy a supportive work environment that prioritises their well-being and career development. Join us to be part of a dynamic team in one of Central London's most vibrant venues, where your contributions are valued and growth opportunities abound.
StudySmarter Expert Advice🤫
We think this is how you could land Host/Hostess - 1864 Rooftop, John Lewis in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by the 1864 Rooftop and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you stand out when discussing how you can contribute to the team.
✨Tip Number 2
Practice your people skills! As a Host/Hostess, you'll be the face of the venue. Role-play welcoming guests or handling reservations with a friend to boost your confidence and show off your charm during the interview.
✨Tip Number 3
Show your passion for hospitality! When chatting with the hiring team, share your love for creating memorable experiences. Mention any relevant past roles or events that highlight your enthusiasm for the industry.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your journey with Benugo. Don’t miss out!
We think you need these skills to ace Host/Hostess - 1864 Rooftop, John Lewis in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. A bit of flair can make your application stand out from the crowd.
Tailor Your Application:Make sure to tailor your application specifically for the Host/Hostess role at 1864 Rooftop. Highlight relevant experience and skills that match the job description. This shows us that you’re genuinely interested in the position!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WSH Group
✨Know the Venue Inside Out
Before your interview, take some time to research the 1864 Rooftop and its offerings. Familiarise yourself with their menu, wine selection, and any special events they host. This knowledge will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your People Skills
As a Host/Hostess, your ability to connect with guests is crucial. Prepare examples of how you've successfully managed customer interactions in the past. Think about times when you’ve turned a negative experience into a positive one – this will highlight your problem-solving skills and friendly nature.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview, reflecting the venue's style. A polished appearance not only boosts your confidence but also demonstrates your understanding of the hospitality industry’s standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or what a typical day looks like at the 1864 Rooftop. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
