At a Glance
- Tasks: Assist in delivering amazing events and providing top-notch customer service.
- Company: Join Benugo, a vibrant brand known for exceptional food and experiences.
- Benefits: Enjoy flexible hours, competitive pay, free meals, and employee discounts.
- Other info: Great opportunities for skill development and career progression.
- Why this job: Be part of exciting events in unique venues across London.
- Qualifications: Enthusiasm, flexibility, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Company Description: Benugo was founded in 1998, with a vision of not just creating superb, natural food, but giving our customers something that was a real experience. This vision remains true today, with the Benugo brand spread across the UK, including award-winning high street cafes, museums, public spaces, restaurants, and an expanding events business.
Job Description: Hospitality Events General Assistant
Reports to: Event Manager, Senior Events Manager
Directorate: Events
£16.00 an hour
We are looking for enthusiastic and flexible individuals to join our team on a fixed-term contract until the end of August (with possibility of renewal). This exciting role offers flexible working hours based on business needs, with the opportunity for significant additional hours during peak periods.
We are Events by Benugo, the events division of Benugo based in NW1 and found in locations all over central London. We're all about creating incredible events tailored to our client’s individual requirements in some of London’s most amazing and unique venues.
Drop-in interviews will be conducted on Thursday 28th May 14:00-17:00 pending successful CV submission.
ROLE PURPOSE: To help make the delivery of each Event as smooth and successful as possible. To engage with guests, ensure efficiency and quality of service.
KEY ACCOUNTABILITIES:
- General:
- To work within Benugo policies and procedures at all times.
- To support the Benugo vision around People, Product, Customers, and Profitability.
- To engage with the team in a collaborative and constructive manner.
- To demonstrate a commitment to customer service excellence and deliver against Benugo service standards.
- Role Specific:
- Delivering fantastic customer service and facilitating any guest requirements to the best of your ability.
- Assisting in the delivery and service of canapé receptions as well as sit-down dinners and daytime catering, dependent on the Event requirements.
- Setting up the Event, and assisting the Event Manager with loading equipment into the venue if required.
- Laying up tables to standard both quickly and efficiently.
- Serving food and drinks to guests in the correct style.
- Enthusiastically and politely interact with guests as appropriate.
- To be polite, courteous, and well presented at all times.
- Proactively resolve issues/complaints and involve the Event Supervisor or Manager as needed.
- Maintain a high standard of cleanliness, in line with Food Safety procedures.
- Work well within the team, assisting with other duties and responsibilities as and when required.
- To undertake staff training as and when necessary.
Additional Information: Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, we also offer a range of benefits including:
- Flexibility
- Competitive wage
- Life Assurance
- Opportunity to develop your skills with an expanding and exciting company
- Free meal whilst working
- Employee discounts at several retailers & fitness providers
- Ongoing training and development
- Access to Employee Assistance Programme & our trained Mental Health First Aiders
Hospitality Events General Assistant - NW1 in London employer: WSH Group
Benugo is an exceptional employer that fosters a culture of inclusivity and progression, making it an ideal place for those looking to grow within the hospitality industry. With flexible working hours, competitive wages, and a supportive environment, employees can thrive while delivering outstanding service at some of London's most unique venues. The company also prioritises employee well-being through ongoing training, development opportunities, and various benefits, including free meals and discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Events General Assistant - NW1 in London
✨Tip Number 1
Get ready to shine in those drop-in interviews! Make sure you know your stuff about Benugo and the role. Show off your enthusiasm and flexibility – they’re looking for team players who can adapt to different event needs.
✨Tip Number 2
Practice your customer service skills before the interview. Think of examples where you’ve gone above and beyond for a guest or resolved an issue. This will help you stand out as someone who truly cares about delivering fantastic experiences.
✨Tip Number 3
Network like a pro! If you know anyone in the hospitality or events industry, reach out and ask for advice or insights. Sometimes, a friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Benugo family and contributing to those incredible events.
We think you need these skills to ace Hospitality Events General Assistant - NW1 in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Hospitality Events General Assistant role. Highlight any previous experience in events or customer service to show us you're the right fit!
Show Your Enthusiasm:In your application, let your passion for hospitality and events shine through. We love candidates who are excited about creating memorable experiences for guests, so don’t hold back!
Keep It Professional:While we appreciate a friendly tone, remember to keep your application professional. Use clear language, check for typos, and ensure your formatting is neat – first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WSH Group
✨Know the Company
Before your interview, take some time to research Benugo and its events division. Understand their vision for creating unique experiences and how they engage with customers. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Customer Service Skills
As a Hospitality Events General Assistant, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. Highlight your ability to resolve issues and maintain a positive atmosphere, as this will resonate well with the interviewers.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and presentably for your interview. Since the role involves interacting with guests, showing that you can maintain a professional appearance will reflect your understanding of the job requirements.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, the types of events you might be working on, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
