At a Glance
- Tasks: Provide excellent service at events and conferences, ensuring a memorable experience for guests.
- Company: Join Searcys, the UK's oldest caterer, renowned for prestigious events.
- Benefits: Enjoy 50% venue discounts, up to 35 days leave, and your birthday off!
- Other info: Flexible hours, dynamic environment, and opportunities for personal growth.
- Why this job: Be part of iconic events and gain valuable hospitality experience.
- Qualifications: Strong presentation and customer care skills; previous experience is a plus.
The predicted salary is between 13 - 13 £ per hour.
Searcys are looking for a Hospitality Assistant to join the team at RICS. As a Hospitality Assistant, you will be responsible for providing service excellence to our customers, guests and clients at events and conferences.
The Royal Institution of Chartered Surveyors (RICS) is the world's leading professional body for qualifications and standards in land, property, infrastructure and construction. Through our respected global standards, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.
As a Hospitality Assistant, you will receive the following industry-leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 35 days annual leave (dependent on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venues
- Annual celebration event
- Cycle to work scheme
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice
The Hospitality Assistant will be supporting, monitoring and serving all food and drinks to customers/clients/guests and clearing throughout the event.
Job Type: 0 hours contract
Salary: £13.15 hourly
Responsibilities:
- Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
- Clean and polish all cutlery and glasses/crockery for the next event.
- Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner.
- To be able to work without supervision and take initiative over duties and tasks without being directed.
- To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.
- To work on licensed bars serving alcoholic beverages.
- To be able to use coffee machines.
- Assist with the ordering and deliveries as required.
- Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager.
- Ensuring that any linen hired and equipment hired for an event is counted and packed away for collection after the event.
Qualifications:
- Strong presentation skills.
- Excellent customer care skills.
- Previous experience in a hospitality or guest-facing role is an advantage but not essential.
- Good communication skills and ability to work as part of a team.
- Reliability, punctuality, and a strong work ethic.
- Willingness to work flexible hours.
- Ability to handle feedback to achieve member satisfaction.
- Ability to multitask and work in a fast-paced environment.
- Ability to understand and follow written and verbal instructions.
- Ability to perform the physical requirements of the role, including lifting and moving furniture and stock.
We are the oldest caterer in the UK, founded in 1847. Working with us means being part of London’s most prestigious events and some of the country's most iconic venues. You’ll gain valuable experience and mentoring from skilled colleagues and have a chance to write your own chapter in our celebrated history.
A career at Searcys means being part of something special. With our rich heritage and ever-growing business, we will be delighted if you join us – a company with a strong sense of pride and belonging.
Hospitality Assistant ( Monday to Friday) in London employer: WSH Group
Searcys is an exceptional employer, offering a vibrant work culture where you can thrive as a Hospitality Assistant at the prestigious RICS. With industry-leading benefits such as generous annual leave, discounts across venues, and opportunities for professional development through the Searcys Champagne School, you'll be part of a team that values excellence and employee well-being. Join us to gain invaluable experience in London's most iconic events while enjoying a supportive environment that encourages growth and community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant ( Monday to Friday) in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Show up in person! If you’re keen on a role at Searcys, pop by one of their venues and ask to speak with a manager. A friendly face can make a lasting impression and show your enthusiasm.
✨Tip Number 3
Prepare for the interview! Research common hospitality questions and practice your responses. Think about how your skills match what they’re looking for, especially in customer care and presentation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates directly from Searcys, making it easier for us to connect.
We think you need these skills to ace Hospitality Assistant ( Monday to Friday) in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Hospitality Assistant role. Highlight any relevant experience or skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company there, which can help you craft a better application.
How to prepare for a job interview at WSH Group
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Hospitality Assistant. Familiarise yourself with the tasks mentioned in the job description, like serving food and drinks, maintaining cleanliness, and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing service excellence, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to highlight your strong presentation and communication skills.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. Since you'll be working in hospitality, showing that you understand the importance of presentation can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like for a Hospitality Assistant. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
