At a Glance
- Tasks: Plan and deliver exceptional events at The British Museum, ensuring memorable guest experiences.
- Company: Join Benugo, a vibrant brand known for superb food and unique experiences.
- Benefits: Enjoy free lunch, competitive salary, and opportunities for career development.
- Other info: Flexible hours with a supportive culture focused on inclusivity and progression.
- Why this job: Be part of an iconic venue and create unforgettable moments for guests.
- Qualifications: Experience in event management and strong organisational skills required.
The predicted salary is between 38000 - 42000 £ per year.
Company Description
When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions.
Job Description
We’re on the lookout for a highly organised and experienced Events Manager to join our vibrant team at one of the most iconic cultural destinations in the world, The British Museum. As part of the Benugo family, you'll play a key role in delivering exceptional events and memorable guest experiences, ensuring every event is planned and executed to the highest standard. Working closely with internal stakeholders, clients and operational teams, you'll help bring a diverse programme of conferences, hospitality and special events to life in one of the world's most renowned venues.
Please note that: We're a 7-day operation, so we're looking for candidates with full-time availability and the flexibility to work any day of the week (Monday-Sunday).
Salary: £38,000 - £42,000 per annum, depending on experience
Contract: Full Time, Permanent
Working pattern: 5 over 7 days, including evenings, weekends and occasional unsociable hours due to event requirements.
About the Events Manager role:
- Oversee the planning and delivery of conferences, hospitality and events, ensuring a consistently high standard of service and guest experience
- Support the Event GM in the day-to-day management of the events operation and wider events team
- Manage event administration, maintaining accurate event records, timelines, client requirements and operational documentation
- Coordinate event logistics with catering, front of house, security and venue teams to ensure seamless event execution
- Prepare event briefings, operational plans and client communications, ensuring all stakeholders are fully informed
- Build strong relationships with clients and venue partners, responding to enquiries, requests and feedback professionally and promptly
- Monitor event performance, identify opportunities to improve processes and drive operational efficiency
- Support the creation and presentation of event menus and hospitality packages alongside culinary and operational teams
- Assist with forecasting, event costing and financial administration to ensure events are delivered within budget
- Provide guidance, support and development to team members, helping to maintain a positive and high-performing culture
About the ideal candidate:
- Previous experience in an Events Manager or Event Operations role, ideally within hospitality, catering, conferencing or venue-based events
- Exceptional organisational skills with the ability to manage multiple priorities, deadlines and event workflows simultaneously
- Strong administration and attention to detail, with experience maintaining accurate event documentation and records
- Excellent communication and stakeholder management skills, with confidence liaising with clients, suppliers and internal teams
- A proactive and solutions-focused approach with the ability to remain calm under pressure
- Experience delivering high-quality events and creating outstanding customer experiences
- Flexible and adaptable, with a willingness to work evenings and weekends when required
- Passionate about delivering operational excellence and memorable guest experiences
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Free tea and coffee at any Benugo location
- A monthly allowance to use at any Benugo location
- Competitive rate
- Life Assurance
- Enhanced maternity and paternity leave pay for when your family is growing
- Company sick leave
- Company annual leave
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Events Manager - Benugo - The British Museum in London employer: WSH Group
Benugo offers a dynamic and vibrant work environment at the scenic BFI Bar & Kitchen on the Southbank, where employees are encouraged to deliver exceptional customer service while honing their bartending skills. With competitive pay, including a variable service charge, and opportunities for growth within a bustling location, Benugo fosters a culture of teamwork and excellence, making it an ideal employer for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Events Manager - Benugo - The British Museum in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Manager - Benugo - The British Museum in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
