At a Glance
- Tasks: Lead and inspire a diverse HR team to enhance employee experience and drive strategic initiatives.
- Company: BaxterStorey, a leader in quality food and service with a focus on people.
- Benefits: 38 days holiday, enhanced maternity leave, volunteering days, and discounts via PerkBox.
- Other info: Join us in creating an inclusive culture that values diversity and individual contributions.
- Why this job: Shape the future of our workforce and champion inclusivity in a dynamic environment.
- Qualifications: Senior HR management experience, strong leadership skills, and a passion for people development.
The predicted salary is between 75000 - 100000 £ per year.
Company Description: BaxterStorey specialises in the highest quality food and service for everyone that we serve.
Benefits:
- 38 Days holiday inclusive of bank holidays.
- Birthday additional holiday.
- 3 days volunteering days.
- 3 days grandparent leave.
- 24 weeks of enhanced maternity leave.
- Secondary carer leave.
- Wedding/commitment day leave.
- Bespoke development training.
- Pension and life insurance.
- Discounts available via PerkBox, from high street shops to holidays & cinemas.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
Key responsibilities and expectations:
- Strategic Leadership: Develop and implement People Plan aligned with business objectives. Advise senior leadership on workforce planning, organisational design, and talent management. Champion diversity, equity, inclusion, and wellbeing initiatives. Lead, motivate and manage performance of the People Business Partners.
- Talent Acquisition & Development: Work with the L&D Director (WSH) on learning and development programs and bespoke programmes for the business area. Ensure compliance with TUPE and other employment regulations during acquisitions or transitions.
- Employee Relations & Engagement: Lead on the employee engagement business action plans. Foster a positive employee experience and culture across all the business. Manage high level employee relations, grievances, and disciplinary, to ensure that the business complies with most up to date employment legislation.
- Policy & Compliance: Ensure People policies are regularly reviewed, up-to-date and legally compliant. Monitor and report monthly on people metrics and KPIs. Lead change management and organisational design and development.
- Operational Oversight: Manage people budgets and resources. Lead and be the escalation contact on the specific HRIS systems and data analytics. Partner with any client People / HR leaders appropriately, including presenting at any client meetings, tenders and bids.
Qualifications:
- Senior management experience working in a HR Director/Head of HR capacity, including leadership of a multi-function HR team.
- Previous experience in a fast paced, multi-sited, and service led business, where people and service are at the very heart of the business.
- Experience of managing both remote teams and office-based teams.
- A HR generalist with experience in all aspects of HR and L&D.
- Resilient, agile and flexible with strong influencing skills at all levels as well as a tenacious and "can do" attitude.
- Experience of working in an environment where adherence to safeguarding practice is always non negotiable.
- Flexibility to operate on a broad policy level as well as on a detailed case management basis.
- Experience of providing robust and professional advice to senior management and Board members.
- A thorough and up-to-date knowledge of employment law and good practice.
- Experience of creating and delivering value added training programmes.
- Ability to influence and collaborate with internal and external stakeholders.
- Ability to see the big picture but be comfortable with being hands on.
- Strong problem solving skills, critical thinking and analysis.
- Capable of identifying and implementing best practice, including appropriate and innovative tools.
- Exceptional project management skills, able to handle multiple projects at any given time.
- Business focused and strong commercial acumen.
- Able to achieve the commitment and consensus of the team, demonstrating a high level of credibility in the business.
- CIPD qualified or equivalent.
Inclusive Employer Statement: We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. We have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.
Director of People - Operations in London employer: WSH Group
BaxterStorey is an exceptional employer that prioritises the wellbeing and development of its employees, offering a generous benefits package including 38 days of holiday, enhanced maternity leave, and bespoke training opportunities. With a strong commitment to diversity, equity, and inclusion, BaxterStorey fosters a positive work culture where every team member can thrive and contribute meaningfully to the organisation's success. Located in a dynamic environment, this role provides the chance to lead strategic initiatives that shape the future of people operations in a service-driven industry.
StudySmarter Expert Advice🤫
We think this is how you could land Director of People - Operations in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, culture, and recent news. We want you to walk in feeling confident and ready to show how you can contribute to their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and body language. We believe that the more you practice, the more natural you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. We’re all about making those connections count, so let them know you’re keen!
We think you need these skills to ace Director of People - Operations in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Director of People - Operations role. Highlight your senior management experience and any relevant HR achievements that align with BaxterStorey's values and objectives.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've championed diversity, equity, and inclusion in previous positions, and how you can bring that expertise to our team.
Showcase Your Leadership Skills:In your application, emphasise your experience in leading multi-function HR teams. We want to see how you've motivated and managed performance in past roles, so don’t hold back on those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at BaxterStorey!
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Before the interview, dive deep into BaxterStorey's mission and values. Understand their approach to people management and how they champion diversity and inclusion. This will help you align your experience with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Style
As a Director of People - Operations, your leadership style is crucial. Be ready to discuss specific examples of how you've led teams, managed performance, and fostered a positive culture. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle employee relations. Think of past experiences where you successfully navigated challenges, such as managing grievances or implementing change management strategies, and be prepared to share those stories.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their current initiatives in employee engagement or how they measure the success of their People Plan. This not only shows your interest but also gives you valuable insights into their operations.
