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- Tasks: Lead catering operations, ensuring top-notch service and food quality.
- Company: Join a people-first company dedicated to great food and education.
- Benefits: Full-time role with opportunities for personal growth and development.
- Why this job: Make a real impact in a creative school catering environment.
- Qualifications: Experience in catering management and a passion for food service.
- Other info: Be part of a team that values respect, fresh ideas, and food education.
The predicted salary is between 28800 - 43200 £ per year.
Responsibilities
- Support the Director of Catering in overseeing day-to-day catering operations, ensuring a high-quality and consistent service.
- Lead by example in delivering excellent food standards and customer experience.
- Supervise and motivate catering teams to perform efficiently and with pride.
- Help manage stock ordering and supplier relationships in line with budgetary targets.
- Maintain high standards of food safety, hygiene, and compliance with all relevant policies.
- Assist in planning and executing hospitality events and term-time functions.
- Deputise in the absence of the General Manager, taking ownership of operations and client communications.
Qualifications
- The role is 80% hands-on so applicants must be comfortable and experienced in operational day-to-day delivery.
- Previous supervisory or assistant management experience in a catering or hospitality environment.
- A food-led individual with a good understanding of kitchen operations and customer service.
- Experience managing a team and supporting staff training and development.
- Knowledge of health and safety, food safety, and compliance procedures.
- Strong interpersonal skills and a proactive, can-do attitude.
- Experience in an education or contract catering setting is desirable but not essential.
Additional Information
- We pride ourselves on: People first — We are a company of individuals united in doing our best for our clients.
- Great food always — Using only the best ingredients, our food is fresh, authentic, and tailored to each school age group and specific needs and preferences.
- Food education — We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.
- Respect in everything we do — Our respectful codes of conduct inform how we behave towards clients, customers, suppliers and business partners, and each other.
- Fresh thinking — New ideas for food service and ways of working help us maintain our position as creative leaders in school catering.
In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references.
Remote Work: No
Employment Type: Full-time
Key Skills: ICT, Information Technology, Access, Delivery, E Learning, Legal Operations
Deputy General Manager in London employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Holroyd Howe. Check out their website and social media to see how they engage with clients and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to catering operations and team management. Think about your past experiences and how they align with the role. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your passion for food! Since this role is all about delivering great food and customer service, be ready to discuss your favourite dishes, cooking techniques, or even food trends. Let your enthusiasm shine through – it can make a big difference!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it gives you a chance to reiterate why you’d be a great fit for the Deputy General Manager role.
We think you need these skills to ace Deputy General Manager in London
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food and catering shine through! We want to see how you can bring that passion into our operations and create amazing experiences for our clients.
Highlight Your Leadership Skills: Since this role involves supervising teams, make sure to showcase any previous experience in leading or motivating staff. We’re looking for someone who can inspire others, so share those stories!
Be Specific About Your Experience: Don’t just list your past jobs; tell us about the specific tasks you handled that relate to this role. Whether it’s managing stock or ensuring food safety, we want to know how your experience aligns with what we do.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at WSH Group
✨Know Your Catering Operations
Make sure you brush up on your knowledge of catering operations before the interview. Understand the day-to-day challenges and how to maintain high food standards. This will show that you're not just familiar with the role but also passionate about delivering excellent service.
✨Showcase Your Leadership Skills
Since this role involves supervising and motivating teams, be ready to share examples of how you've successfully led a team in the past. Highlight your experience in training and developing staff, as well as how you’ve handled any challenges that arose.
✨Demonstrate Your Food Safety Knowledge
Familiarise yourself with health and safety regulations, food safety standards, and compliance procedures. Be prepared to discuss how you’ve implemented these in previous roles, as this is crucial for maintaining high standards in catering.
✨Emphasise Your Customer Service Approach
This role is all about delivering a great customer experience. Think of specific instances where you went above and beyond for customers. Showing that you have a proactive, can-do attitude will resonate well with the interviewers.
