At a Glance
- Tasks: Be the heartbeat of our community, ensuring a vibrant and engaging workplace experience.
- Company: Join Portico, where hard work meets fun in a diverse and inclusive culture.
- Benefits: Enjoy great holidays, pension contributions, and exclusive discounts.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real impact by enhancing colleague enjoyment and creating memorable experiences.
- Qualifications: Strong people skills, creativity, and a passion for service excellence.
The predicted salary is between 30000 - 40000 € per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging. Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Do you believe that your place of work should have a distinct sense of community? Would you also like to be the person ensuring that it does? By joining Portico as a Community Host, you will have the chance to do just that. We are looking for a Community Host to ensure that our client, a prestigious bank, remains a trailblazer for positive visitor experience and service excellence.
The overall function of a Community Host is to "own" their designated space. They will roam their domain, identifying problems; logging issues; booking meeting rooms; completing floor walks; inducting new starters; overseeing health and safety. This list goes on for the daily tasks of this new and exciting role. In addition to this, they have the opportunity to develop fun, engaging and creative ways to maximise colleague enjoyment of their daily office space, whether that be through charity fundraisers, interactive experiences or simply a moment of reprieve in their busy day.
Shifts: 40 hours per week, shifts between 7:00-18:00 from Mon-Fri.
Salary: £35,394 per annum.
Qualifications:
- People and communication skills
- Have a genuine desire to deliver service and an approachable manner.
- Be a creative thinker, ask questions and find solutions.
- Easily engages in conversation and develops rapport with others.
- Have excellent communication skills with both client and colleagues at all levels of the business.
- Be intuitive and interested in other people.
- Have the ability and personal drive to deliver consistently high standards.
- Have exceptional attention to detail.
- Be adaptable to varied client needs, at times under pressure.
- Capable of handling customer complaints and identifying solutions or escalating as appropriate.
- Self-motivated.
- Be flexible, proactive and have a positive attitude.
- Be organized and able to prioritize work effectively, with the ability to multi-task.
- Be a strategic thinker and innovative problem solver.
Skills/Experience:
- Experience of working in a corporate/hotel/hospitality environment essential.
- Experience in working within vendors and 3rd party suppliers to deliver a service.
- Experience within change management desirable.
- Experience working with audio visual and conferencing equipment highly desirable.
Additional Information:
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Employment Type: Permanent
Hours Per Week: 40.00
Salary: Up to £35,300
Community Host in London employer: WSH Group
Portico is an exceptional employer that fosters a vibrant and inclusive work culture, where hard work and dedication are rewarded. As a Community Host, you will not only play a pivotal role in enhancing the visitor experience for a prestigious bank but also enjoy numerous benefits such as excellent holiday allowance, pension contributions, and access to extensive training and development opportunities. With a focus on creativity and community engagement, Portico ensures that every employee has the chance to thrive in a supportive environment that values diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Community Host in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Portico's values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the Community Host role.
✨Tip Number 2
Practice your people skills! As a Community Host, you'll be engaging with various individuals. Role-play conversations with friends or family to boost your confidence and showcase your approachable nature during interviews.
✨Tip Number 3
Think creatively! Prepare some fun ideas on how you could enhance the office experience for colleagues. This will demonstrate your innovative problem-solving skills and show that you're ready to make a positive impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Portico family and contributing to their vibrant community.
We think you need these skills to ace Community Host in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and creativity into your words. Remember, we’re all about community and engagement!
Tailor Your Application:Make sure to tailor your application to the Community Host role. Highlight your people skills, creativity, and any relevant experience in hospitality or corporate environments. We love seeing how your background fits with our unique culture!
Be Clear and Concise:While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if needed to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at WSH Group
✨Know Your Community
Before the interview, research Portico's culture and values. Understand how they embrace diversity and community engagement. This will help you demonstrate your alignment with their mission and show that you're genuinely interested in creating a positive environment.
✨Showcase Your People Skills
As a Community Host, you'll need to connect with various individuals. Prepare examples of how you've successfully engaged with people in previous roles. Highlight your communication skills and ability to build rapport, as these are crucial for the role.
✨Be Creative and Solution-Oriented
Think of innovative ideas you could bring to the role. Whether it's fun activities or ways to enhance the visitor experience, be ready to share your thoughts. This shows that you're proactive and can think outside the box, which is key for a Community Host.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or complaints. Think of past experiences where you resolved issues effectively. This will demonstrate your problem-solving skills and adaptability, both of which are essential for maintaining high standards in a dynamic environment.
