At a Glance
- Tasks: Lead a vibrant team and shape exceptional dining experiences.
- Company: BM Caterers, known for its innovative food and service culture.
- Benefits: Birthday off, masterclasses with chefs, career development, and more.
- Other info: Inclusive workplace with opportunities for everyone to thrive.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 60000 - 60000 £ per year.
Location: 1 St Giles High St, London WC2H 8NU
Salary: Up to £60,000 per annum
Contract: Full time - Permanent
Start Date: 4th December. This is a full-time position, working Monday to Friday.
We’re looking for an experienced General Manager to lead one of our sites and help deliver the food, service and culture BM Caterers is known for. This is an exciting opportunity for a strong hospitality leader who is passionate about people, operational excellence, innovation and client relationships.
What you’ll be doing:
- Leading the overall site operation
- Managing service standards, budgets and day-to-day performance
- Building strong relationships with clients and customers
- Inspiring, developing and supporting your team
- Driving food quality, innovation and customer satisfaction
- Managing cost controls and financial performance
- Ensuring compliance and company standards are maintained
- Bringing BM culture and energy to life on site
What we’re looking for:
- Proven experience in a management role within hospitality or contract catering
- A confident, engaging leadership style
- Strong commercial and operational awareness
- A passion for food, service and people development
- Excellent communication and client relationship skills
- A hands-on, solutions-focused approach
Why join BM Caterers?
- An annual day off for your birthday
- Monthly masterclasses with Michelin-starred chefs
- Fully funded development courses from Levels 2 to 7
- Apprenticeship and career development opportunities
- Freedom Friday - a paid day off to volunteer at a charity of your choice
- Free lunch on shift
- Discounts and cashback at a wide range of retail and leisure outlets
- Cycle-to-work scheme
- 24/7 access to the Mental Health Charter App
- Enhanced parental leave
- Paid leave for fertility treatment
- Grandparent leave
- Extra paid day off for your wedding or commitment day
- Pension and life assurance
At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.
BM Caterers - General Manager in London employer: WSH Group
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a range of benefits including 28 days of holiday, enhanced maternity leave, and bespoke training opportunities. Located at Airbus Broughton, our inclusive work culture fosters collaboration and celebrates diversity, ensuring that every employee can thrive while delivering outstanding hospitality experiences. Join us to be part of a supportive environment where your growth is valued and your contributions make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land BM Caterers - General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace BM Caterers - General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
