At a Glance
- Tasks: Serve delicious coffee and create memorable experiences for our customers.
- Company: Join BaxterStorey, a leader in the hospitality industry with a vibrant culture.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: We celebrate diversity and support your growth in a dynamic environment.
- Why this job: Be part of a passionate team that values creativity and collaboration.
- Qualifications: A love for coffee and customer service, with a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Location: Amazon LHR139/140
Hours: 40 hours, Monday-Friday only
- 28 Days holiday including bank holidays
- Plus your birthday off
- 24 week’s enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our PerkBox app; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Do you speak the language of coffee with passion, love and energy? Do you deliver joy and exemplary service with every cup? We believe that every interaction is an opportunity to create a lasting impression, and we’re looking for a Barista/ Catering Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
At BaxterStorey, we believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Barista/ Catering Assistant who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Delight our customers by greeting them in a friendly and professional manner
- Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards
- Share the story of our menu, and provide recommendations to customers and be aware allergen procedures
- The pride in your workspace, maintaining cleanliness and organisation of the coffee bar and other surrounding areas in line with cleaning schedules, company and COSHH standards
- Follow all health and safety and food safety guidelines and procedures
- Monitor stock levels and restock supplies as needed
- Use till systems for taking payments and customer orders
- Provide exceptional customer service and resolve any customer issues or complaints
- Be a part of the team assisting on other tasks as needed
Qualifications:
- Great work ethic and an even greater smile.
- Perpetuates company philosophy and culture
- Works according to the BaxterStorey core values
- Have a contagious passion for coffee, tea and customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
Barista/ Catering Assistant in London employer: WSH Group
At BaxterStorey, we pride ourselves on being an exceptional employer that values inclusivity, growth, and work-life balance. Located at Amazon LHR139/140, our team enjoys a supportive environment with bespoke training opportunities, generous holiday allowances, and unique benefits like free meals on shift and discounts through our PerkBox app. Join us to be part of a collaborative team that celebrates diversity and is committed to creating unforgettable experiences for our customers while fostering your personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Barista/ Catering Assistant in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's values and think about how you can align your passion for coffee and customer service with their mission. This will show them you're not just another candidate, but someone who truly fits in.
✨Tip Number 2
Practice your barista skills! If you have a chance, whip up some drinks at home or visit a local café to brush up on your techniques. Being able to demonstrate your coffee knowledge and skills during the interview can really set you apart from the competition.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've delivered exceptional customer service or worked well in a team. BaxterStorey loves a collaborative spirit, so showing how you thrive in a team environment will definitely catch their eye.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows your genuine interest in the position and helps you figure out if BaxterStorey is the right fit for you. Plus, it makes for a great conversation starter!
We think you need these skills to ace Barista/ Catering Assistant in London
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee and customer service shine through. Share any experiences that highlight your enthusiasm and how you connect with customers over a great cup of coffee.
Be Yourself:We want to see the real you! Don’t be afraid to let your personality come through in your application. Whether it’s a quirky anecdote or a heartfelt story about why you love being a Barista, authenticity goes a long way.
Highlight Teamwork Skills:Since we value collaboration, make sure to mention any previous experiences where you worked as part of a team. Talk about how you contributed to a positive environment and helped create memorable moments for customers.
Apply Through Our Website:Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at WSH Group
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and even share your favourite drinks. This shows your passion for coffee and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to make a customer's experience memorable. This aligns perfectly with the company's focus on creating unforgettable moments.
✨Emphasise Teamwork
Since the role involves working in a collaborative environment, be ready to talk about your experiences in team settings. Highlight how you contribute to a positive team dynamic and how you handle challenges together.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the company culture and values. Ask about their training programmes or how they support employee development. This demonstrates your eagerness to grow within the company and align with their vision.
