At a Glance
- Tasks: Lead a vibrant team at The British Museum, ensuring exceptional customer experiences.
- Company: Join Benugo, a brand known for superb food and memorable experiences.
- Benefits: Enjoy free lunch, discounts, life assurance, and career development opportunities.
- Other info: Flexible shifts in a dynamic environment with a focus on team engagement.
- Why this job: Be part of an iconic cultural destination while developing your leadership skills.
- Qualifications: Experience in restaurant leadership and strong communication skills required.
The predicted salary is between 35000 - 37000 € per year.
Company Description
When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions.
Job Description
We’re on the lookout for a passionate and experienced Assistant Restaurant Manager to join our vibrant team at one of the most iconic cultural destinations in the world — The British Museum. Our restaurant serves fresh, seasonal food and high-quality drinks in a fast-paced and dynamic environment, all crafted with care and quality. As part of the Benugo family, we’re committed to creating memorable experiences for every guest, just as unforgettable as the museum’s treasures like the Rosetta Stone.
Please note that: We’re a 7-day operation, so we’re looking for candidates with full-time availability and the flexibility to work any day of the week (Monday–Sunday). Shifts typically run between 9:00am and 7:00pm, with occasional later finishes on Fridays (up to 9:00pm).
We Offer:
- Salary: £35k–£37k based on experience + very generous tronc
- Shifts: 5 days out of 7
- Contract: Full-time, permanent
About the Assistant Restaurant Manager role:
As Assistant Restaurant Manager, you will support the day-to-day running of the restaurant, leading service from the floor and ensuring a consistently high standard of customer experience. You’ll work closely with the Restaurant Manager and the Operations Manager to drive operational excellence, team engagement, and commercial performance.
You’ll be a hands-on leader with a strong presence on the floor, supporting the team during service, coaching team members in real time, and ensuring smooth and efficient operations throughout the day.
You will also:
- Support the Restaurant Manager in delivering exceptional service and operational standards
- Lead and motivate the team during busy services
- Help oversee reservations, table management, and guest flow
- Handle customer feedback and resolve issues professionally
- Support recruitment, onboarding, and training of team members
- Drive team engagement and create a positive working environment
- Support labour control, productivity, and commercial performance
- Ensure compliance with food safety, health & safety, and company procedures
- Maintain high standards of cleanliness, presentation, and service at all times
- Deputise for senior management when required
Qualifications
- Previous experience in a restaurant leadership or supervisory role
- Excellent product knowledge (food & beverage)
- Strong communication and organisational skills
- Confident leading a team in a fast-paced environment
- Excellent customer care and problem-solving skills
- Positive, supportive, and team-focused approach
- Ability to take initiative and lead by example
- Good understanding of restaurant operations and service standards
- Flexible and reliable with a hands-on attitude
Additional Information
Benugo has built a culture of inclusivity & progression for all employees and we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Life Assurance
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Assistant Restaurant Manager - The British Museum in London employer: WSH Group
Benugo is an exceptional employer, offering a vibrant work culture at The British Museum, one of the world's most iconic cultural destinations. With a commitment to inclusivity and employee progression, we provide generous benefits such as free meals during shifts, discounts across our locations, and opportunities for career development in a dynamic environment. Join us to be part of a team that values quality service and memorable experiences for every guest.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager - The British Museum in London
✨Tip Number 1
Get to know the company! Before your interview, dive into Benugo's values and mission. Show us that you’re not just another candidate but someone who genuinely cares about creating memorable experiences for guests.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the Assistant Restaurant Manager role at The British Museum.
✨Tip Number 3
Bring your A-game! On the day of the interview, dress smartly and arrive early. First impressions matter, and we want to see your enthusiasm and professionalism right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re keen on the role and appreciate the opportunity to chat about your potential future with Benugo.
We think you need these skills to ace Assistant Restaurant Manager - The British Museum in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team at The British Museum and creating memorable experiences for our guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in restaurant management. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your leadership and customer service abilities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our vibrant team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WSH Group
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the types of food and drinks the restaurant serves. Being able to discuss the menu confidently will show your passion for the role and your commitment to providing excellent customer service.
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. This will demonstrate your ability to handle the fast-paced environment at The British Museum.
✨Emphasise Customer Care
Customer experience is key in this role. Think of specific instances where you’ve gone above and beyond for a guest. Sharing these stories will highlight your problem-solving skills and your dedication to creating memorable experiences.
✨Be Ready for Scenario Questions
Expect questions about how you would handle various situations, like managing busy services or dealing with customer complaints. Practising your responses to these scenarios will help you feel more confident and prepared during the interview.
