At a Glance
- Tasks: Lead a fun team, ensuring smooth operations and exceptional customer experiences.
- Company: Join a vibrant coffee shop and bar chain with 12 locations in London.
- Benefits: Enjoy competitive salary, health perks, discounts, and a supportive work environment.
- Other info: Flexible shifts, additional leave, and exciting company events await you!
- Why this job: Be part of a passionate team that loves coffee, cocktails, and creating memorable moments.
- Qualifications: 2+ years in hospitality management with strong communication and problem-solving skills.
The predicted salary is between 32000 - 32000 £ per year.
We’re a collection of coffee shops and bars serving Notes speciality coffee, craft beers, well‑chosen wines, and classic cocktails with 12 locations across London. We love our customers, and our teams are fun‑loving families!
We are looking for an experienced Assistant Manager to join the Notes team at the Canary Wharf Crossrail. If you thrive delivering exceptional customer experiences, love great coffee, wine, cocktails, and craft beer, and enjoy leading by example, we’d love to hear from you!
As the Assistant Manager, you will be responsible for overseeing all aspects of the day‑to‑day operations. You will play a key role in ensuring the shop runs smoothly, delivering outstanding customer experiences, and driving profitability. Your leadership will inspire the team to create a welcoming environment, maintain high standards of quality, and build strong relationships with customers.
Shifts: any 5 days out of 7, including weekends and evenings
Contract: Full Time, Permanent
- Proven experience in a management role within the hospitality or food & beverage industry, ideally 2+ years
- Excellent communication, organisational, and problem‑solving skills
- A passion for coffee and delivering exceptional customer service
Supportive and inclusive work environment
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discounts at several retailers (via Perkboxapp) & fitness providers
- Health benefits including free GP appointments
Assistant Manager - Canary Wharf Crossrail in London employer: WSH Group
At Notes, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where our team members can thrive. Located in the vibrant Canary Wharf Crossrail, we provide not only competitive salaries but also a range of benefits including additional leave, health perks, and employee discounts, all while fostering a fun-loving culture that values great coffee and outstanding customer service. Join us to grow your career in the hospitality industry, surrounded by a passionate team dedicated to delivering memorable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Canary Wharf Crossrail in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their fun-loving family.
✨Tip Number 2
Practice your customer service scenarios! Since delivering exceptional experiences is key for this role, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories during your chat!
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've inspired your team in previous roles. Whether it’s through training or creating a positive work environment, we love to see how you can lead by example.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re keen on joining our team at Notes and are ready to dive into the world of coffee, cocktails, and craft beers!
We think you need these skills to ace Assistant Manager - Canary Wharf Crossrail in London
Some tips for your application 🫡
Show Your Passion:Let us see your love for coffee, cocktails, and customer service shine through in your application. Share any relevant experiences that highlight your enthusiasm for the hospitality industry!
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience and any specific skills that match what we're looking for, like communication and problem-solving.
Craft a Personal Cover Letter:A personal touch goes a long way! Write a cover letter that reflects your personality and explains why you want to join our fun-loving family at Notes. We want to know what makes you tick!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at WSH Group
✨Know Your Coffee and Cocktails
Brush up on your knowledge of coffee, craft beers, and cocktails. Be ready to discuss your favourite drinks and how they can enhance customer experiences. Showing genuine passion for the products will impress the interviewers.
✨Demonstrate Leadership Skills
Prepare examples from your past experience where you successfully led a team or resolved conflicts. Highlight how you inspire others and maintain high standards in a busy environment. This will show that you're ready to take on the Assistant Manager role.
✨Customer Service is Key
Think of specific instances where you went above and beyond for a customer. Share these stories during the interview to illustrate your commitment to exceptional service. Remember, they want someone who can create a welcoming atmosphere!
✨Be Ready for Problem-Solving Scenarios
Expect questions about how you'd handle various challenges in the shop. Prepare by thinking through potential issues, like staffing shortages or customer complaints, and how you would address them effectively. This shows your organisational skills and ability to think on your feet.
