At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences in a vibrant new restaurant.
- Company: Join WSH Restaurants, known for stunning venues and a commitment to diversity.
- Benefits: Enjoy 25% off meals, pension enrolment, and up to 28 days holiday.
- Other info: Opportunities for training, promotion, and a supportive work environment.
- Why this job: Be part of an exciting opening and grow your career in hospitality.
- Qualifications: 1+ years in high-end establishments and a passion for food and service.
The predicted salary is between 31230 - 38270 £ per year.
- Company Description
- *Exciting opportunity Alert*
We are thrilled to announce the grand opening of our beautiful new restaurant this October 2025 nestled in the heart of Fitzrovia, London.
With an inviting atmosphere and approximately 60 seats, our establishment promises an unforgettable dining experience.
Our cosy bar area is the perfect spot to unwind with expertly crafted cocktails, fine wines, or a comforting cup of tea or coffee.
WSH restaurants company is a collection of stunning restaurants. Each with its own character, offering exceptional food, and warm skilful service.
At WSH restaurants, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background.
Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
We are looking for an experienced full time Head Waiter / Waitress to work in one of their most iconic venues in Central London, this is the stunning restaurant, situated inside the world famous Fitzrovia district.
- Full time (45hrs per week) - 5 days operations
- Up to £34,700.00 gross pay per annum (depend on experience) / negotiable
- **We only accept candidates eligible to work full-time in the UK ***
- As a Head Waiter / Waitress you will receive the following company's benefits:
- 25% discount across WSH Restaurants on the entire bill
- Enrolment into the pension scheme (after three months)
- Up 28 days Holiday per annum including Bank Holidays increasing with long service
- AVIVA Wellbeing Hub
- Access to everyday discounts and communication portal (HOPI)
- Employee assistance programme
- Meals on duty
- Opportunities for promotion and a wide range of training programs to support your development
- Uniform provided (allowance in place)
- Christmas party
- Volunteering day
- Loyal Service Award
- Cycle to work scheme
Job Description
The Head Waiter/Waitress will
- Be able to work weekends
- Take orders, provide detailed menu knowledge, and make recommendations to enhance guest experience
- Be a team player
- Coordinate with kitchen staff for accurate and timely service
- Monitor cleanliness, presentation, and readiness of all dining areas
- Ensure compliance with health and safety regulation standards
- Supervise during service to ensure all procedures and standards are respected
- Uphold the highest of standards, ensuring that consistency is maintained at all times
- Maintain a calm demeanour at all times and a professional approach to stressful situations
- Guarantee the highest level of guest satisfaction
- Follow company grooming standards
- Maintain an immaculate presentation at all times
Qualifications
Requirements for the position
- Have minimum 1 years’ experience working in a very high level establishment (Luxury Hotels - Luxury restaurants)
- Be genuinely passionate about the hospitality industry and a real foodie
- Be a hardworking individual with a ‘can do’ attitude
- Have a good command of the English language both written and spoken
- Have great organisational skills
- Be able to commit the menu to memory
- Have good interpersonal and communication skills
- Can do attitude as well as work flexibility (bank holidays or weekends)
- Additional Information
Our success is down to the investment we make in developing our people to ensure they can be the best they can.
Everyone who joins us will attend our induction where they learn more about us and be supported throughout their journey with us.
We welcome applications from everyone and celebrate diversity at the WSH restaurants company.
In line with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the UK.
You’ll need to provide documentation during the interview process.
We invest in development opportunities and are looking to recruit, train and retain the best people in the industry.
74 Charlotte Street - Head Waiter / Waitress in London employer: WSH Group
As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land 74 Charlotte Street - Head Waiter / Waitress in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace 74 Charlotte Street - Head Waiter / Waitress in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
