At a Glance
- Tasks: Lead a dynamic team in delivering exceptional guest experiences and innovative food offerings.
- Company: Join Benugo, a brand known for superb natural food and iconic partnerships.
- Benefits: Enjoy up to 33 days annual leave, endless tea and coffee, and career development opportunities.
- Other info: Work in a supportive environment that values inclusivity and personal growth.
- Why this job: Be part of a prestigious collaboration that sets new standards in hospitality.
- Qualifications: Experience in food and beverage management with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Company Description: When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions. We are incredibly proud to be growing our partnership with John Lewis to deliver a new brand for their in-store restaurants in 32 of the retailer's stores. This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers. Are you a visionary hospitality leader ready to shape an iconic partnership at the highest level? We are seeking an exceptional Manager to support the catering and hospitality strategy for a prestigious, high-profile collaboration that will set new standards for excellence, innovation, and guest experience over the summer, traveling between both Edinburgh and Glasgow.
Job Description:
- To support the daily operations, being hands on during service.
- To resolve any guest complaints calmly and promptly.
- Ensure all team members are delivering a great guest experience, whilst upselling where possible.
- To retain excellent product knowledge of both food and beverage offerings.
- To seek opportunities to innovate and improve throughout.
- Support and lead the team with kindness and respect, fostering a culture of respect and inclusivity, ensuring every person is valued, whilst encouraging their development.
- Maintain accurate records of Health and Safety, Food Safety and orders.
- To uphold the highest standards of cleanliness.
- To attend all training and development courses as requested.
- To always represent WSH and John Lewis in a professional manner in your behaviour, appearance and knowledge.
- To carry out any other reasonable duties as required by management.
Qualifications:
- Proven experience in managing a food and beverage service.
- Barista experience (advantageous).
- Strong leadership and communication skills.
- Positive can-do attitude.
- Ability to work under pressure to meet business needs.
- Highly developed attention to detail and record keeping.
- Passion for hospitality and delivering a great guest experience.
- Great team player.
- Leads by example and takes initiative.
Additional Information:
- Meal on shift.
- Endless tea and coffee on shift.
- Enrolment into the WSH pension scheme.
- Up to 33 days annual leave (plus extra day for your birthday off).
- Enhanced maternity, paternity and family friendly leave with length of service.
- Access to everyday discounts and communication portal.
- Employee Assistance Programme and qualified Mental Health First Aiders.
- Cycle to Work scheme.
- Opportunity to develop and further your career in an exciting company.
Manager in Liverpool employer: WSH Group
At Benugo, we pride ourselves on being an exceptional employer that values innovation and excellence in hospitality. Our vibrant work culture fosters inclusivity and respect, ensuring every team member is supported in their professional growth while enjoying benefits like generous annual leave, a comprehensive pension scheme, and access to mental health resources. Join us in shaping a unique dining experience across Edinburgh and Glasgow, where your passion for food and guest satisfaction can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might have insights into Benugo or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Benugo’s values and recent projects. Show us you’re not just another candidate; demonstrate how your vision aligns with our mission of delivering exceptional guest experiences.
✨Tip Number 3
Practice your leadership skills! Think of examples where you’ve successfully led a team or resolved conflicts. We want to see how you foster a positive environment and encourage development among your team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our exciting journey at Benugo.
We think you need these skills to ace Manager in Liverpool
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to delivering exceptional guest experiences. We want to see how you can bring that passion to our team.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your relevant skills and experiences that align with what we're looking for in a Manager. This shows us that you've done your homework and are genuinely interested in the role.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values.
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Make sure you have a solid understanding of Benugo's brand and values. Familiarise yourself with their food offerings and the importance of local suppliers. This will show your passion for hospitality and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to resolve conflicts, foster inclusivity, and encourage development among team members. This is crucial for a managerial role!
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've handled guest complaints or operational challenges effectively. Being able to discuss these experiences will illustrate your calmness under pressure and your commitment to guest satisfaction.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the partnership with John Lewis. This shows your genuine interest in the position and helps you understand how you can contribute to their vision of excellence and innovation.
