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- Tasks: Lead a vibrant café team, ensuring top-notch service and smooth operations.
- Company: Join Benugo, a brand known for its award-winning cafés and inclusive culture.
- Benefits: Enjoy free meals, competitive pay, and great employee discounts.
- Other info: Work in a supportive atmosphere with a focus on mental health and well-being.
- Why this job: Be part of a dynamic environment with opportunities for career growth.
- Qualifications: Experience in food and beverage management with strong leadership skills.
The predicted salary is between 34000 - 35000 £ per year.
The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions. Find out more about us at benugo.com.
We are looking for an experienced Cafe Manager to join the team at Benugo in John Lewis Leeds. The café is open 7 days a week, serving up freshly made sandwiches, scones, cakes and coffee.
We Offer:
- Rate: £34,000 - 35,000 per annum
- Shifts: 5 days out of 7 / Weekends
- Contract: Full Time / Permanent
About the Cafe Manager role:
- To supervise, manage and motivate the team
- To make sure that the operation runs smoothly
- To ensure the customers experience is always maintained to the highest standard
- To continuously work towards improving sales and service
- Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring
- Ensuring high levels of Food and Health & Safety are always maintained
The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service and leadership skills.
Additional Information:
- Benugo has built a culture of inclusivity & progression for all employees.
- Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Free tea and coffee at any Benugo location
- A monthly allowance to use at any Benugo location
- Competitive rate
- Life Assurance
- Enhanced maternity and paternity leave pay for when your family is growing
- Company sick leave
- Company annual leave
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Cafe Manager - John Lewis Leeds employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager - John Lewis Leeds
✨Tip Number 1
Get to know the Benugo brand inside out! Familiarise yourself with their menu, values, and what makes them stand out. This will help you connect with the team and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Cafe Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Think of examples from your past experiences that showcase your leadership skills and ability to handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Benugo family. Good luck!
We think you need these skills to ace Cafe Manager - John Lewis Leeds
Some tips for your application 🫡
Show Your Passion for Coffee and Customer Service: When writing your application, let us know why you love coffee and customer service! Share any experiences that highlight your enthusiasm for creating a great café atmosphere.
Highlight Your Leadership Skills: As a Café Manager, you'll be leading a team. Make sure to mention any previous management experience and how you've motivated and supported your team in the past.
Be Specific About Your Food and Beverage Knowledge: We want to see your expertise! Include details about your food and beverage knowledge, especially if you've worked with similar products or in a similar environment before.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at WSH Group
✨Know Your Menu Inside Out
Familiarise yourself with the café's offerings, especially the sandwiches, scones, cakes, and coffee. Being able to discuss the menu confidently will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and motivated a team in the past. Highlight specific situations where you improved team performance or customer service, as this is crucial for the Cafe Manager position.
✨Emphasise Customer Experience
Think about ways you've enhanced customer experiences in previous roles. Be ready to share your ideas on maintaining high standards and improving service, as this aligns perfectly with what they’re looking for.
✨Understand Health & Safety Standards
Brush up on food safety regulations and health standards relevant to cafés. Being knowledgeable in this area will demonstrate your commitment to maintaining a safe environment for both staff and customers.