At a Glance
- Tasks: Lead and manage flawless events, ensuring exceptional service and memorable experiences.
- Company: Join Searcys, Britain's oldest catering brand, in a stunning central London venue.
- Benefits: Enjoy 50% discounts, up to 38 days annual leave, and birthday off to celebrate!
- Other info: Unique opportunities for career growth in an award-winning venue.
- Why this job: Be part of a dynamic team that values individuality and delivers top-notch hospitality.
- Qualifications: 1+ years in people management and experience running large events required.
The predicted salary is between 32500 - 40000 £ per year.
Searcys at 30 Euston Square are looking for a C&B Floor Manager to work closely with the Ops management team, to deliver flawless service and exceptional food and drinks within both our large conference and banqueting operations. Searcys C&B Floor Managers will build strong relationships with the onsite events team and client at each event, understanding a brief and executing every detail with continuous quality and a human touch.
30 Euston Square is a Grade II* listed award-winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion. Unlike any Searcys property, we have a selection of stunning bespoke bedrooms, which mean this is a very unique venue within the Searcys estate.
As a C&B Floor Manager, you will enjoy a selection of industry leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Meals provided on shift when working within one of our venues
- Birthday off, to celebrate in style
- A day off to volunteer and support a charity of your choice
Job Type: Full Time, 45 hours
Hourly Rate: £15.65
As a C&B Floor Manager, your key responsibilities will be:
- To plan, organise and deliver a successful operation of the conferences and banquets and other areas within the events department with the assistance of the relevant department heads – with a more directed focus on the internal operation of the building
- To liaise with other key personnel, including events and sales department to deliver service that meets and exceeds client’s expectations
- To brief the events team on all aspects of the business and to oversee the running of all events, working lunches and dining
- To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary
- To train or provide training to the staff so to ensure they operate in accordance with the department’s standards including any casual labour that may be required
- To liaise with key people in all necessary areas (kitchen, events, reception, etc.) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed
- To monitor that all staff present themselves correctly dressed for duty and are well groomed whilst on duty
Qualifications:
- Minimum 1 year experience in people management
- Excellent product knowledge (food/beverage)
- Experience in running large events, dinners
- Leads by example by always acting professional
- Takes the initiative
- Supportive / Team player
- Excellent customer care skills
Searcys, Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International. Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success. If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team.
Lead Events Floor Manager: Flawless Conferences & Banquets employer: WSH Group
Searcys at 30 Euston Square offers an exceptional work environment for a Lead Events Floor Manager, combining a prestigious central London location with a commitment to flawless service and quality. Employees benefit from industry-leading perks such as generous annual leave, a supportive team culture, and opportunities for personal growth within a historic venue that stands out in the Searcys estate. Join us to be part of a dynamic team that values individuality and celebrates success in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Events Floor Manager: Flawless Conferences & Banquets
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality scene. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up prepared! Research Searcys and their venues, especially 30 Euston Square. Knowing the ins and outs of their operations will impress during interviews and show your genuine interest.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience managing events and how you can bring that flawless service to Searcys. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a fantastic team at Searcys.
We think you need these skills to ace Lead Events Floor Manager: Flawless Conferences & Banquets
Some tips for your application 🫡
Show Your Passion for Events:When writing your application, let your enthusiasm for the events industry shine through. We want to see that you’re not just looking for a job, but that you genuinely love creating memorable experiences for clients and guests.
Tailor Your Experience:Make sure to highlight your relevant experience in managing large events and your people management skills. We’re looking for someone who can lead by example, so share specific examples of how you've successfully managed teams and events in the past.
Be Personable:Since we value strong relationships with clients and team members, don’t hesitate to showcase your interpersonal skills. Use your application to demonstrate how you connect with others and ensure everyone feels valued and heard.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Searcys!
How to prepare for a job interview at WSH Group
✨Know the Venue Inside Out
Before your interview, take some time to research 30 Euston Square. Familiarise yourself with its unique features and offerings. This will not only show your genuine interest but also help you discuss how you can contribute to delivering flawless service in such a prestigious venue.
✨Showcase Your People Skills
As a C&B Floor Manager, building strong relationships is key. Prepare examples of how you've successfully managed teams or resolved conflicts in past roles. Highlight your ability to lead by example and support your team, as this aligns perfectly with what Searcys is looking for.
✨Demonstrate Your Event Management Experience
Be ready to discuss your experience in running large events and banquets. Share specific instances where you’ve planned and executed successful operations, focusing on your attention to detail and how you ensured client satisfaction. This will resonate well with the interviewers.
✨Prepare Questions That Matter
Think of insightful questions to ask during your interview. Inquire about the team dynamics, the types of events held at the venue, or how Searcys measures success in their operations. This shows your enthusiasm and helps you gauge if the role is the right fit for you.