Hotels Receptionist

BaxterStorey is looking to employ a Hotels Receptionist to support the locations in Abingdon and Didcot.

Responsibilities

• Reporting to the Reception Supervisor and the GM, you will be responsible for the day to day duties on the desks at either Ridgeway House Hotel, or Cosener's House Hotel, ensuring a great guest experience from check in to departure, and excellent communication with hotel queries.
• Previous Reception experience in a hotel is beneficial for this role; however, full training will be given.
• This is a 5 over 7 role meaning there will be a requirement for weekend and evening work in rotation with the other receptionists.

Rate of Pay: £13.40 per hour on a flexible working week depending on the level of trade.

The successful candidate must have excellent communication skills, as well as being comfortable with using different visitor management systems, and the ability to prioritise work due to constantly changing circumstances. Please note this role will cover the two hotels in Abingdon and Didcot so you must be able to get to either hotel for your shift.

Benefits

• 28 Days holiday inclusive of bank holidays.
• Birthday additional holiday.
• 3 days volunteering days.
• 3 days grandparent leave.
• 24 week’s enhanced maternity leave.
• Secondary career leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke development training.
• Pension and life insurance.
• Discounts available from Perkbox app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Company Culture

Every interaction is an opportunity to create a lasting impression, and we’re looking for individuals who strive to exceed expectations at every turn. Welcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments.

As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service. As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity.

Investing in your development and providing ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

About the Role

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers.

‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Values

• ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
• WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
• CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
• FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.

Inclusivity

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join Us

Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. Join us, and be part of the food revolution! Join us and bring your unique perspective to our team.