At a Glance
- Tasks: Lead high-end events and deliver exceptional hospitality experiences.
- Company: Join a prestigious school known for its premium catering services.
- Benefits: Enjoy 28 days holiday, discounts, and bespoke training opportunities.
- Other info: Be part of a people-first company that values creativity and respect.
- Why this job: Make a real impact in a dynamic environment with a focus on quality.
- Qualifications: 5+ years in event management and strong communication skills required.
The predicted salary is between 40000 - 40000 € per year.
Company Description
Location: Charterhouse School, Godalming
Salary: From £40,000 (depending on experience)
Contract: Full-time (52 weeks, 40 hours per week)
Requirements: Full UK driving licence & access to a vehicle | Flexible approach to working
Why Join Us?
- 28 days holiday (including bank holidays)
- 3 volunteering days to give back to causes you care about
- 3 days grandparent leave for those special family moments
- 24 weeks enhanced maternity leave
- Bespoke training & development opportunities
- Pension & life insurance
- Discounts on high street brands, cinema & holidays via the Perkbox App
- Wellbeing hub & access to employee assistance programme
- Free meals while at work
- Career development & HIT Apprenticeships for all experience levels
We are seeking an experienced Hospitality Manager with a strong background in premium food and catering services to join our team at one of our prestigious education settings. If you are passionate about delivering exceptional events that leave a lasting impression — from intimate private dinners to large-scale functions — this is an excellent opportunity to showcase your expertise in a high-quality environment.
Based at the renowned independent boarding school Charterhouse, on the outskirts of Godalming, you will support the delivery of high-end hospitality services for an exclusive clientele. The role involves overseeing events featuring fine dining, silver service, and premium banqueting delivered to the highest standards.
As a Hospitality Manager at Charterhouse with Holroyd Howe you will possess the following attributes and have proven experience in managing high volume events:
- Proven experience managing high-volume events, conferences, or catering operations within a 5* hotel or corporate environment.
- At least 5 years' experience of managing events in your current role.
- Strong knowledge of food, hospitality, and operational delivery, with a keen eye for presentation and quality.
- Excellent communication and stakeholder management skills, with the ability to build and maintain strong client relationships.
- Calm, confident, and adaptable under pressure, capable of managing last-minute changes while delivering seamless events.
- Commercially minded, with experience managing budgets, labour costs, and identifying revenue opportunities.
- Exceptional organisational and planning skills, able to manage multiple events and work streams simultaneously.
- Experience leading and developing teams, motivating staff to deliver their best performance.
- IT literate, with familiarity using hospitality booking systems.
- Strong understanding of revenue management and guidelines to maximise event profit.
- Market knowledge of competitors and event industry trends.
- A proven track record and ability to provide high levels of service under pressure.
- Exceptional communication and customer service skills, both written and spoken.
- Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
- An understanding and willingness to contribute to a 24h operational schedule when required.
- Experience working on large events circa 800 covers is preferred, but not essential.
- Ability to multi-task; you will be working across a number of activities and clients with tight deadlines.
- Ability to anticipate problems/issues and suggest proactive resolutions to be put into place.
- Strong operations and logistics management skills, including planning of shipments, transport.
- Strong spreadsheet and budget management skills, including use of Microsoft Excel.
- Presentation skills (verbal and written), internally and to clients/suppliers including use of Microsoft PowerPoint.
- Excellent communication skills – verbal and written, internally and to clients/suppliers.
- Team management - management and coordination of junior team members.
- Creative thinking and awareness of event industry trends.
- Attention to detail and organisation critical.
You will possess excellent product knowledge, strong business acumen and lead your team by example. You will have a proven track record within the industry and have experience running and leading a strong team.
Qualifications:
- Excellent communication skills, internally and externally with strong presentation skills.
- Is inspired to be a great leader and support, grow and nurture the team.
- Previous experience in delivering excellence in high volume events.
- Must be self-motivated and have the ability to work independently in a fast-paced and multi-tasking environment.
- Great team player.
- Proactive proven experience and able to adapt in an ever changing environment with a calm outlook.
- Possess excellent written and oral communication skills, and superior presentation skills.
- Must possess strong organisational and time management skills.
- Working knowledge of computer systems (i.e., Microsoft Office) is essential.
We pride ourselves on:
- People first: We’re a company of individuals, united in doing our best for our clients.
- Great food, always: Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.
- Food education: We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.
- Respect in everything we do: Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.
- Fresh thinking: New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.
In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references.
Hospitality Manager employer: WSH Group
At Holroyd Howe, we pride ourselves on fostering a people-first culture that values individual contributions and promotes professional growth. Located at the prestigious Charterhouse School in Godalming, our Hospitality Manager role offers competitive benefits including 28 days of holiday, bespoke training opportunities, and a supportive work environment that encourages creativity and excellence in high-end catering services. Join us to be part of a team that is dedicated to delivering exceptional experiences while enjoying unique perks like discounts on high street brands and a focus on employee wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your best events and achievements. When you get the chance to chat with potential employers, whip it out and let your work speak for itself.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like us at Holroyd Howe, and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their values and needs. And remember, we love a good story—share your past successes in managing high-volume events!
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Showcase Your Experience:Make sure to highlight your experience in managing high-volume events and catering operations. We want to see how your background aligns with the role, so don’t hold back on those impressive achievements!
Tailor Your Application:Take a moment to tailor your application to the specific requirements mentioned in the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for in a Hospitality Manager.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate well-structured applications that get straight to the point while showcasing your personality and passion for hospitality.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Charterhouse.
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Make sure you brush up on your knowledge of premium food and catering services. Be ready to discuss your experience managing high-volume events and how you've handled challenges in the past. This will show that you're not just a talker but someone who knows the ins and outs of the hospitality industry.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed your team in previous roles. Highlight any specific instances where your leadership made a difference during a busy event or when facing tight deadlines.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle last-minute changes or unexpected issues during an event. Think of a few scenarios from your past experiences where you successfully navigated challenges. This will demonstrate your calmness under pressure and your problem-solving skills.
✨Understand the Company Culture
Familiarise yourself with Holroyd Howe's values and mission. They pride themselves on being people-first and using great ingredients. Show that you align with their ethos by discussing how you prioritise client relationships and quality service in your work.
