Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional hospitality experiences.
- Company: BaxterStorey is a trailblazer in the hospitality industry, focused on genuine service.
- Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on high street shops.
- Why this job: Join a supportive, inclusive environment that values growth, creativity, and work-life balance.
- Qualifications: Previous hospitality experience and a passion for food and customer service are essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 32000 £ per year.
Company Description
Location: Rochester Row
Salary: Up to £32,000
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Hospitality Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
Qualifications:
- Previous experience commensurate with role- involving hospitality service and managerial bookwork.
- Have a contagious passion for food and customer service.
- You draw satisfaction from managing, training, and supporting a team.
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance.
- Meticulous organisational abilities; high attention to detail.
- Concise and effective verbal and written communication.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Excellent strategic thinking and critical reasoning skills.
- Works according to the BaxterStorey core values.
Additional Information:
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.
Hospitality Manager employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Familiarise yourself with BaxterStorey's core values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you are not just a fit for the role, but also for the company culture.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've motivated and developed teams in previous roles. Use metrics or outcomes to illustrate your success, as this will resonate well with their focus on achieving business-critical KPIs.
✨Tip Number 3
Network within the hospitality industry, especially with professionals who have experience at BaxterStorey or similar companies. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 4
Prepare to discuss your approach to sustainability and community engagement, as these are key aspects of BaxterStorey's ethos. Think of examples where you've implemented sustainable practices or contributed to community initiatives in your previous roles.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership skills, customer service achievements, and any financial management experience that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples of how you've delivered exceptional service or improved team performance in previous roles.
Highlight Relevant Skills: In your application, emphasise skills such as strategic thinking, communication, and organisational abilities. Use keywords from the job description to demonstrate that you understand what the company values.
Showcase Your Values: BaxterStorey values inclusivity and creativity. In your application, reflect on how your personal values align with theirs. Share experiences that demonstrate your commitment to diversity and collaboration in the workplace.
How to prepare for a job interview at WSH Group
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific examples of how you've gone above and beyond to create memorable experiences for guests, as this aligns with the company's values.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and motivating teams. Highlight instances where you've successfully trained or mentored team members, as this is crucial for the role of a Hospitality Manager.
✨Be Financially Savvy
Since the role requires financial acumen, be ready to talk about your experience with budgeting and driving commercial performance. Bring examples of how you've managed costs while maintaining high service standards.
✨Emphasise Communication and Collaboration
The ability to build positive relationships is key. Prepare to share how you've effectively communicated with clients and stakeholders, and how you foster a collaborative environment within your team.
