At a Glance
- Tasks: Welcome clients and guests, ensuring a top-notch hospitality experience.
- Company: Join a leading hospitality company committed to inclusivity and excellence.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Inclusive workplace celebrating diversity and offering career advancement.
- Why this job: Be part of a dynamic team that values your individuality and growth.
- Qualifications: Friendly personality, great communication skills, and a passion for service.
The predicted salary is between 32000 - 32000 £ per year.
Location: London
Salary: £32,000 per year (40hr Monday to Friday) / overtime available at 1.5 rate
Benefits:
- 28 Days holiday inclusive of bank holidays
- Birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Responsibilities:
- Greet clients and guests upon arrival with a warm and welcoming demeanour, providing assistance as needed.
- Anticipate the needs of clients and guests, proactively addressing any requests or concerns to enhance their experience.
- Handle client inquiries, feedback, and special requests with professionalism and attention to detail, ensuring all inquiries are resolved satisfactorily.
- Represent both companies with professionalism and integrity at all times, embodying our commitment to excellence in hospitality.
- Set up and arrange event spaces according to client specifications, ensuring all tables, chairs, linens, and tableware are impeccably presented.
- Collaborate with kitchen and catering staff to ensure timely delivery of food and beverages, maintaining the flow of service.
- Maintain a clean and organised workspace, including the breakdown and cleaning of event spaces post-event.
- Adhere to all food safety and sanitation guidelines to ensure the health and safety of clients, guests, and staff.
Qualifications:
- Friendly, outgoing personality; a people person
- Great work ethic and an even greater smile
- Good listening & verbal communication skills
- Customer focused with a passion for offering outstanding service
- Perpetuates company philosophy and culture
- Works according to the BaxterStorey core values
- You thrive working within a collaborative and inclusive team environment
- Excellent attention to detail
- Strong communication and interpersonal skills
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry
- Some knowledge of food safety and sanitation practices.
Inclusive Employment:
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Hospitality Host employer: WSH Group
BaxterStorey is an exceptional employer, offering a vibrant work culture in the heart of London where hospitality professionals can thrive. With a strong commitment to employee development through bespoke training and apprenticeship opportunities, alongside generous benefits such as 28 days of holiday, enhanced maternity leave, and a focus on wellbeing, we ensure our team feels valued and supported. Join us to be part of an inclusive environment that celebrates diversity and fosters personal growth while delivering outstanding service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Host
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with clients and employees. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your hospitality skills! Role-play common scenarios you might face as a Hospitality Host, like greeting guests or handling inquiries. The more comfortable you are, the better you'll shine during the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might even give you a heads-up on what the interviewers are looking for!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Host
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re looking for a people person who can bring a warm vibe to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in hospitality. Mention any previous roles where you’ve excelled in customer service or event management. This will help us see how you fit into our culture of excellence!
Show Your Passion:We love candidates who are genuinely passionate about hospitality. In your application, share why you enjoy working in this field and what motivates you to provide outstanding service. This enthusiasm can really make your application stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at WSH Group
✨Show Your Warmth
As a Hospitality Host, your personality is key! Make sure to showcase your friendly and outgoing nature during the interview. Practice greeting the interviewer with a warm smile and a positive attitude, just like you would with clients and guests.
✨Know the Company Culture
Familiarise yourself with BaxterStorey's core values and commitment to inclusivity. Be ready to discuss how you can embody these values in your role. This shows that you’re not just looking for a job, but that you genuinely want to be part of their team.
✨Demonstrate Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it was setting up an event space or handling client requests, being able to articulate these moments will highlight your suitability for the role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions! Inquire about the training and development opportunities available or how the team collaborates during events. This shows your enthusiasm for the role and your desire to grow within the company.
