Hospitality GM: Lead High-Profile Retail Café Partnership

Hospitality GM: Lead High-Profile Retail Café Partnership

Full-Time 45000 - 55000 £ / year (est.) No working from home possible
WSH Group

At a Glance

  • Tasks: Lead and innovate in a high-profile café partnership, managing growth strategies and team performance.
  • Company: Benugo, a brand known for superb natural food and unique experiences.
  • Benefits: Competitive salary, full-time hours, and the chance to shape an iconic partnership.
  • Other info: Exciting opportunity to travel between Edinburgh and Glasgow while growing your career.
  • Why this job: Be a visionary leader and set new standards in hospitality with fresh, quality ingredients.
  • Qualifications: Proven experience in hospitality management and strong leadership skills.

The predicted salary is between 45000 - 55000 £ per year.

  • Salaried
  • Working

Pattern: Full-time 5 Days Out of 7 Company Description When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today.

The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

We are incredibly proud to be growing our partnership with John Lewis to deliver a new brand for their in-store restaurants in 32 of the retailer's stores.

This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers.

Are you a visionary hospitality leader ready to shape an iconic partnership at the highest level?

We are seeking an exceptional General Manager to support the catering and hospitality strategy for a prestigious, high-profile collaboration that will set new standards for excellence, innovation, and guest experience over the summer, traveling between both Edinburgh and Glasgow.

Job Description ou will be responsible for leading, managing, developing and implementing growth strategies.

These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.

Duties include but not limited to: Commercial: Taking responsibility for the business performance at the location delivering company forecast and yearly targets.

To analyse and drive profitable sales whilst constantly improving standards.

To organise marketing activities, such as promotional event and discount schemes.

People

Management: Offer clear directions and briefings to the team.

To offer effective feedback on performance through structured reviews.

To recruit the best team members for the location.

Client

Service: To build and maintain a solid and professional relationship with John Lewis.

To ensure effective communication and engagement with John Lewis.

To regularly monitor customer feedback and produce a suitable action plan based on the results.

Health

Hospitality GM: Lead High-Profile Retail Café Partnership employer: WSH Group

As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.

WSH Group

Contact Details:

WSH Group Recruitment Team

We think you need these skills to ace Hospitality GM: Lead High-Profile Retail Café Partnership

Leadership Skills
Strategic Planning
Sales Strategy Development
Recruitment and Training
Food Quality Management
Customer Service Excellence
Relationship Management