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- Tasks: Create a welcoming experience for customers in a busy restaurant.
- Company: Join WSH Group, a vibrant hospitality team in East Hagbourne.
- Benefits: Enjoy 28 days holiday, paid overtime, and well-being support.
- Other info: Full-time role with opportunities for personal growth in hospitality.
- Why this job: Be part of a dynamic environment where your positive attitude shines.
- Qualifications: Good communication skills and a willingness to learn are essential.
The predicted salary is between 20000 - 25000 £ per year.
WSH Group is seeking a Customer Service Assistant (Hospitality) to join their front of house team at a busy workplace restaurant in East Hagbourne, UK. This full-time role focuses on creating a welcoming experience through serving customers efficiently while maintaining food presentation standards.
The ideal candidate will have a positive attitude, good communication skills, and a willingness to learn.
Benefits include:
- 28 days holiday
- Paid overtime
- Well-being support
Hospitality Front of House: Customer Service Assistant employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Front of House: Customer Service Assistant
✨Tip Number 1
Make sure to research WSH Group and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with customers, as this role is all about creating a welcoming experience. We want you to shine in those moments!
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show up looking smart and professional to demonstrate your commitment to the role and the company.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Hospitality Front of House: Customer Service Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive attitude and enthusiasm for customer service. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for in a Customer Service Assistant. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: We appreciate clarity! Keep your application clear and to the point. Use simple language and avoid jargon. This makes it easier for us to see your qualifications and understand your passion for hospitality.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at WSH Group
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the restaurant's menu and any special offerings. This shows that you're genuinely interested in the role and can help you answer questions about food presentation and customer service.
✨Show Off Your People Skills
Since this role is all about creating a welcoming experience, be prepared to share examples of how you've successfully interacted with customers in the past. Think of specific situations where you turned a negative experience into a positive one.
✨Dress the Part
First impressions matter! Make sure to dress smartly and appropriately for the hospitality environment. A neat appearance reflects your understanding of the industry and your commitment to maintaining high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or training opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the workplace aligns with your values and career goals.