At a Glance
- Tasks: Assist in delivering amazing events and providing top-notch customer service.
- Company: Join the vibrant team at Events by Benugo, known for unique London venues.
- Benefits: Earn up to £16 per hour with flexible hours and potential for extra shifts.
- Other info: Opportunity for growth in a supportive and inclusive work environment.
- Why this job: Be part of exciting events and create memorable experiences for guests.
- Qualifications: Enthusiasm, flexibility, and a passion for excellent customer service.
The predicted salary is between 16 - 16 € per hour.
We are looking for enthusiastic and flexible individuals to join our team on a fixed-term contract until the end of August (with possibility of renewal). This exciting role offers flexible working hours based on business needs, with the opportunity for significant additional hours during peak periods.
We are Events by Benugo, the events division of Benugo based in NW1 and found in locations all over central London. We're all about creating incredible events tailored to our client’s individual requirements in some of London’s most amazing and unique venues.
ROLE PURPOSE
To help make the delivery of each Event as smooth and successful as possible. To engage with guests, ensure efficiency and quality of service.
KEY ACCOUNTABILITIES
- To work within Benugo policies and procedures at all times
- To support the Benugo vision around People, Product, Customers and Profitability
- To engage with the team in a collaborative and constructive manner
- To demonstrate a commitment to customer service excellence and deliver against Benugo service standards
Role Specific:
- Delivering fantastic customer service and facilitating any guest requirements to the best of your ability
- Assisting in the delivery and service of canapé receptions as well as sit down dinners and daytime catering, dependent on the Event requirements
- Setting up the Event, and assisting the Event Manager with loading equipment into the venue if required
- Laying up tables to standard both quickly and efficiently
- Serving food and drinks to guests in the correct style
- Enthusiastically and politely interact with guests as appropriate
- To be polite, courteous and well presented at all times
- Proactively resolve issues/complaints and involve the Event Supervisor or Manager as needed
- Maintain a high standard of cleanliness, in line with Food Safety procedures
- Work well within the team, assisting with other duties and responsibilities as and when required
- To undertake staff training as and when necessary
BENEFITS
Benugo has built a culture of inclusivity.
Hospitality Events General Assistant - NW1 employer: WSH Group
At Benugo, we pride ourselves on fostering a vibrant and inclusive work culture that values flexibility and teamwork. As a Hospitality Events General Assistant in NW1, you'll enjoy the opportunity to engage with diverse clients in some of London's most unique venues, while benefiting from competitive pay and the potential for additional hours during peak events. We are committed to your growth, offering training and support to help you excel in your role and contribute to our mission of delivering exceptional events.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Events General Assistant - NW1
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Be ready to showcase your personality! When you get that interview, let your enthusiasm shine through. Show them how you can engage with guests and deliver top-notch service – that's what they’re really looking for!
✨Tip Number 3
Stay flexible! Since this role offers varied hours, being open to different shifts can set you apart from other candidates. It shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Benugo team.
We think you need these skills to ace Hospitality Events General Assistant - NW1
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to engage with guests. A little enthusiasm goes a long way in making your application stand out.
Tailor Your Application:Make sure to customise your application to fit the job description. Highlight any relevant experience you have in events or customer service, and show us how you can contribute to our team at Benugo. Personal touches make a big difference!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Hospitality Events General Assistant role. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at WSH Group
✨Know the Company
Before your interview, take some time to research Benugo and their events division. Understand their values, the types of events they host, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Hospitality Events General Assistant, enthusiasm is key! Be sure to express your passion for customer service and event management during the interview. Share any relevant experiences where you went above and beyond to ensure guests had a great time.
✨Prepare for Role-Specific Questions
Expect questions about handling guest interactions, serving food and drinks, and maintaining cleanliness standards. Think of specific examples from your past experiences that demonstrate your ability to excel in these areas, as this will showcase your readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of events you might be working on, or how they measure success in this role. This shows your interest and helps you determine if it's the right fit for you.