At a Glance
- Tasks: Deliver exceptional service and create unforgettable experiences in beautiful client spaces.
- Company: Join BaxterStorey, a pioneer in the hospitality industry with a focus on genuine service.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and enhanced maternity leave.
- Other info: We celebrate diversity and are committed to creating an inclusive environment for all.
- Why this job: Be part of a team that values individuality and inclusivity while making a real impact.
- Qualifications: Experience in food service, strong communication skills, and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Location: EC4A
28 Days holiday inclusive of bank holidays. Birthday additional holiday. 24 week’s enhanced maternity leave. Secondary career leave. Wedding/commitment day leave. Free meals on shift. Pension and life insurance. Discounts available from Perkbox app, from high street shops to holidays & cinema. Access to employee assistance programme. Cycle to work scheme.
Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach? Do you want to contribute to the overall customer experience within beautiful client spaces? If so, we would love to welcome all Hospitality Assistants to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to open our doors to individuals who share our passion for providing genuine hospitality and impeccable service.
Job Description
- Great work ethic and an even greater smile.
- Customer focused with a passion for offering outstanding customer service.
- Perpetuates company philosophy and culture.
- Works according to the Company’s core values.
Qualifications
- Previous experience in a similar role, especially in the food service industry.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Strong communication and interpersonal skills.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Knowledge of food safety and sanitation practices.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
Hospitality Assistant (Mon - Fri) employer: WSH Group
BaxterStorey is an exceptional employer that prioritises employee well-being and growth, offering a range of benefits including 28 days of holiday, enhanced maternity leave, and a cycle to work scheme. Our inclusive work culture fosters collaboration and celebrates individuality, ensuring that every team member feels valued and empowered to deliver outstanding customer service in beautiful client spaces. Join us in the heart of hospitality excellence, where your contributions will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant (Mon - Fri)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the hospitality industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue, pop in and ask to speak with a manager. A friendly chat can leave a lasting impression and might just land you an interview.
✨Tip Number 3
Be ready to showcase your skills! Prepare for potential on-the-spot interviews by practicing your customer service scenarios. Show them that you can handle any situation with a smile.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Hospitality Assistant (Mon - Fri)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A great smile can be felt even through words!
Tailor Your Application:Make sure to tailor your application to the role of Hospitality Assistant. Highlight any relevant experience in the food service industry and how it aligns with our values at BaxterStorey. This shows us you’re genuinely interested in joining our team.
Be Solution-Oriented:We love a positive attitude! In your application, mention how you’ve tackled challenges in the past and what solutions you came up with. This will demonstrate your ability to adapt and thrive in a fast-paced environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining our fantastic team!
How to prepare for a job interview at WSH Group
✨Know the Company Culture
Before your interview, take some time to research BaxterStorey’s values and culture. They pride themselves on inclusivity and exceptional service, so be ready to discuss how your personal values align with theirs. This shows you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Showcase Your Customer Service Skills
As a Hospitality Assistant, your ability to provide outstanding customer service is key. Prepare examples from your previous roles where you went above and beyond for a customer. This will demonstrate your commitment to creating unforgettable moments for guests, which is at the heart of what they do.
✨Emphasise Teamwork
BaxterStorey values collaboration, so be sure to highlight your experience working in a team environment. Share specific instances where you contributed to a team goal or helped a colleague out. This will show that you can adapt and thrive in a collaborative setting.
✨Prepare for Practical Questions
Expect questions about food safety and sanitation practices, as these are crucial in the hospitality industry. Brush up on your knowledge and be ready to discuss how you ensure a safe and clean environment for customers. This will reflect your professionalism and attention to detail.
