At a Glance
- Tasks: Assist in food preparation and provide excellent customer service in a vibrant dining environment.
- Company: Join Holroyd Howe, a leading contract caterer focused on innovative food services for schools.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Work in a beautiful campus with great career development and a supportive team.
- Why this job: Make a difference by serving nutritious meals and creating fun dining experiences for students.
- Qualifications: Experience in catering, strong customer service skills, and a flexible, can-do attitude.
The predicted salary is between 12.81 - 12.81 £ per hour.
Company Description
Location: Haileybury School, Hertford, SG13 7NU
Rate of pay: £12.81 per hour
Hours: Zero Hours as required
Benefits:
- 28 days holiday
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Bespoke training and development opportunities
- Pension and life insurance
- Discounts available on our Perk box app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Free meals whilst at work
- Career development opportunities
- HIT Apprenticeships for all experience levels
Job Description
The essential ingredient at the heart of our business is our people, so we are searching for experienced Front of House Assistants with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings. You will be able to support the on-site team in the dining hall or at events. Haileybury School is set in a beautiful campus and operates 7 days a week, offering breakfast, lunch, and supper services for boarders, day pupils, and staff. There will be a requirement to work varying shifts including evenings and weekends.
Key Responsibilities:
- To assist in the preparation of food and snacks.
- To keep the kitchen and restaurant areas in a clean and tidy state at all times.
- To provide a friendly, efficient, and hygienic service to all customers.
- To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- To be customer-focused at all times, by being visible during service periods, approachable, and quick to exceed expectations in fulfilling customer needs.
- To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold throughout catering areas and to keep areas and service counters clean and fully stocked.
- To treat your team members at location as you would expect to be treated.
- To co-operate with all team members and undertake duties in the kitchen/service areas as requested to ensure an efficient and effective service is delivered at all times.
- To attend food safety, health and safety, and environmental training courses as required.
- To rigorously follow the unit cleaning schedules.
Qualifications
- Ideally have experience working within Education catering
- Have good Health & Safety knowledge
- Flexible with a can-do attitude, customer-focused
- Fun and enthusiastic
- Have excellent organisation skills
- Demonstrate great attention to detail
- Be a team player, and enjoy succeeding as a team
- Possess great customer service skills
- Have a flexible approach to work
Additional Information
Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.
We pride ourselves on:
- Sustainability: Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.
- Nutrition: We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.
- Food Innovation: We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team. From tasting tables, theme days, and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.
Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences. This appointment is offered on the return of satisfactory professional references.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant in Hertford
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at WSH Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Assistant in Hertford
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at WSH Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at WSH Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at WSH Group get a sense of who you are beyond your experience!
How to prepare for a job interview at WSH Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at WSH Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
