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- Tasks: Lead a vibrant café, ensuring exceptional customer experiences and a thriving team environment.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on outstanding service.
- Benefits: Enjoy 28 days holiday, free meals, bespoke training, and discounts on high street shops.
- Why this job: Be part of a food revolution and create memorable moments for every guest.
- Qualifications: Experience in hospitality management and a passion for food and customer service.
- Other info: Inclusive culture that values diversity and supports your career growth.
The predicted salary is between 24000 - 36000 £ per year.
Location: Hemel Hempstead
Salary: £30,000 per annum
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression. We’re looking for a Café Manager who leads by example, takes pride in their work, and consistently delivers exceptional service in a small, close-knit operation. We are excited to welcome individuals who share our passion for creating outstanding experiences and memorable moments for every guest.
We invest in your development through ongoing training to ensure you have the skills and confidence to thrive in your role, and we value a healthy work–life balance, because we believe people perform at their best when they feel supported and trusted. If you are a Café Manager who enjoys working independently, takes ownership of their space, and thrives on delivering outstanding hospitality every day, we would love to hear from you.
Job Description:
- Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
- Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer.
Qualifications:
- Have experience as a manager within a hospitality environment, ideally retail.
- Experience in creating a thriving and successful working environment.
- Possess excellent supervisory and communication skills.
- Good delegation and influencing skills.
- Able to demonstrate team development skills.
- Have the ability to display a real passion for food and customer service.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
Join us and bring your unique perspective to our team.
Baxterstorey - Cafe Manager in Hemel Hempstead employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Baxterstorey - Cafe Manager in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Café Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show off your passion! When you get that interview, make sure to share your love for coffee and customer service. Talk about your experiences and how you’ve created memorable moments for guests in the past. Let your enthusiasm shine through!
✨Tip Number 3
Research BaxterStorey! Familiarise yourself with their values and what makes them tick. This will not only help you tailor your responses during interviews but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the BaxterStorey family. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Baxterstorey - Cafe Manager in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for the café and hospitality shine through. We want to see how passionate you are about creating memorable experiences for our guests!
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality management. We’re looking for someone who can lead a team and create a thriving environment, so showcase those skills!
Be Authentic: Don’t be afraid to show your personality in your application. We value individuality and want to know what makes you unique and how you can contribute to our vibrant team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at WSH Group
✨Know Your Coffee
As a Café Manager, it's crucial to have a solid understanding of coffee and the latest trends in the industry. Brush up on different brewing methods, popular coffee blends, and customer preferences. This knowledge will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your supervisory and communication skills by discussing specific situations where you motivated your team or resolved conflicts. This will demonstrate that you can lead by example, which is key for this position.
✨Emphasise Customer Experience
BaxterStorey values exceptional customer service, so be ready to discuss how you've gone above and beyond to create memorable experiences for guests. Share stories that illustrate your commitment to exceeding customer expectations and how you handle feedback.
✨Align with Company Values
Familiarise yourself with BaxterStorey's values, such as being visionary and positively collaborative. During the interview, express how your personal values align with theirs and provide examples of how you've embodied these principles in your previous roles.
