Head of Guest Experience & Front Desk

Head of Guest Experience & Front Desk

Full-Time 45000 - 60000 Β£ / year (est.) No working from home possible
WSH Group

At a Glance

  • Tasks: Lead a team to deliver top-notch guest services and create a welcoming atmosphere.
  • Company: WSH Group, known for exceptional service and a vibrant work culture.
  • Benefits: Generous annual leave, pension contributions, and training opportunities.
  • Other info: Join a diverse team and enjoy career growth in a supportive setting.
  • Why this job: Shape the guest experience in a dynamic environment and make a real difference.
  • Qualifications: Strong leadership experience in premium services and excellent communication skills.

The predicted salary is between 45000 - 60000 Β£ per year.

WSH Group is seeking a Guest Services Manager to oversee the delivery of exceptional Boardroom and Front of House services in London and other offices. The role involves managing a diverse team and creating a welcoming environment for clients and colleagues alike.

The ideal candidate will have significant leadership experience in premium services, a client-focused mindset, and strong communication skills.

Benefits include generous annual leave, pension contributions, and training opportunities.

Head of Guest Experience & Front Desk employer: WSH Group

As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.

WSH Group

Contact Details:

WSH Group Recruitment Team

We think you need these skills to ace Head of Guest Experience & Front Desk

Leadership Experience
Client-Focused Mindset
Strong Communication Skills
Team Management
Customer Service Excellence
Problem-Solving Skills
Interpersonal Skills