At a Glance
- Tasks: Assist in food service, customer care, and maintain cleanliness standards.
- Company: Join a leading catering company committed to inclusivity and teamwork.
- Benefits: Flexible hours, professional development, and a supportive work environment.
- Other info: Embrace a culture of Zero Harm and enjoy excellent career growth opportunities.
- Why this job: Gain hands-on experience in catering while making a positive impact on customers.
- Qualifications: Customer service experience and a willingness to learn are essential.
The predicted salary is between 20000 - 25000 £ per year.
You will assist the Catering Supervisors and Chef Managers in all aspects of food service, including taking payment for food and drinks and cleaning equipment as required. With an excellent eye for detail and high health and safety standards, you will ensure all food is handled in accordance with the standards set by our Food Safety & Quality management system. Alongside this, you will be responsible for delivering and maintaining excellent stock control skills and carrying out and recording any checks required on behalf of the Chef Manager or Catering Supervisor.
Key Areas of Responsibility
- Assist Chef’s and Front of House Manager in the preparation and cooking of food
- Serve meals, snacks & drinks including taking payments.
- Deliver excellent customer service, polite at all times.
- Clean all equipment, crockery & cutlery as required.
- Maintain cleanliness standards in the dining area.
- Work within a team supporting your other team members.
- Support, operate and provide service in areas including but not limited to: Serveries, Retail Hospitality & Micro market
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
- Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
- Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
- Ensure all raw materials and packaging materials are stored in the correct areas of the site.
- Embrace and actively participate in the Zero Harm culture.
Ideal Candidate
- Ability to work as part of a team
- A flexible approach to working hours
- Be supportive of colleagues
- Keen to learn on the job
- Be honest and trustworthy
Skills / Knowledge / Experience Required
- Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently.
- Problem solving skills, ability to see the end game and work around particular hurdles placed at short notice.
- Able to work independently
- Have a can-do approach
Qualifications Required Skills and Experience
- Proven experience in food preparation or catering assistance (or willingness to learn)
- Excellent attention to detail and organizational skills
- Ability to work efficiently in a fast-paced, team-oriented environment
- Strong customer service orientation and interpersonal skills
- Physical stamina to stand for extended periods and perform manual tasks
- Reliability and punctuality, with a flexible approach to scheduling
Preferred Qualifications
- Previous experience working in catering.
- Demonstrated commitment to maintaining high standards of cleanliness and hygiene
Personal Attributes
- Enthusiastic and positive attitude toward customer service
- Adaptability and resilience when working across different sites
- Strong communication skills
- Commitment to inclusive and respectful workplace practices
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Relief Catering Assistant in Goole employer: WSH Group
BaxterStorey is an exceptional employer that prioritises inclusivity and employee development, making it a fantastic place for those seeking a rewarding career in catering. With a strong commitment to high standards of food safety and quality, employees benefit from ongoing training opportunities and a supportive team environment that fosters personal growth. Located in a dynamic hospitality setting, BaxterStorey embraces a Zero Harm culture, ensuring a safe and respectful workplace for all.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Catering Assistant in Goole
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Show off your teamwork spirit! Highlight times when you've worked well with others, especially in fast-paced environments. This will demonstrate that you can fit right into the supportive culture at BaxterStorey.
✨Tip Number 4
Don't forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows you're engaged and keen to learn more about how you can contribute.
We think you need these skills to ace Relief Catering Assistant in Goole
Some tips for your application 🫡
Show Your Passion for Catering:When writing your application, let us see your enthusiasm for the catering industry. Share any relevant experiences or skills that highlight your love for food service and customer care. We want to know why you’re excited about this role!
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for typos and ensure your formatting is neat. This shows us you take pride in your work and understand the importance of cleanliness and organisation.
Highlight Teamwork Skills:We value collaboration, so mention any past experiences where you worked as part of a team. Whether it’s in catering or another field, showing us you can support your colleagues will make your application stand out.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way to ensure we see your application and can consider you for the Relief Catering Assistant position!
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Before the interview, brush up on food safety standards and customer service principles. Familiarise yourself with common catering practices and be ready to discuss how you can contribute to maintaining high cleanliness and hygiene standards.
✨Show Off Your Team Spirit
Since teamwork is key in this role, think of examples where you've successfully worked as part of a team. Be prepared to share how you support your colleagues and contribute to a positive work environment.
✨Demonstrate Your Flexibility
The job requires a flexible approach to working hours, so be ready to discuss your availability and willingness to adapt. Share any past experiences where you’ve had to adjust your schedule or take on different roles.
✨Customer Service is Key
Prepare to talk about your customer service experience. Think of specific instances where you went above and beyond for a customer, and how you handled any challenges that arose. A positive attitude and strong communication skills will shine through!
