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- Tasks: Lead a dynamic catering operation and inspire a team of 20+ to deliver exceptional service.
- Company: Join a vibrant company with nearly 20 years of creating memorable hospitality experiences.
- Benefits: Enjoy 28 days holiday, your birthday off, free meals, and exclusive discounts.
- Why this job: Be part of a food revolution and build a career you can be proud of.
- Qualifications: Bring leadership skills, commercial acumen, and a passion for customer experience.
- Other info: Flexible working hours, tailored training, and a commitment to inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
For almost 20 years, for every client, in every location, whether that\’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.
We can\’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy, and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team\’s careers. \’Better\’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Come be a part of the food revolution!
Job Description
We\’re looking for an experienced General Manager to lead our flagship catering operation at a prestigious client site near Heathrow Airport. This multifaceted location includes a vibrant restaurant, two barista-led cafés, as well as an events and hospitality service.
You\’ll oversee a team of 20+, delivering excellence Monday to Friday between 07:00 and 17:00.
Working hours: 40 hours per week, Monday to Friday
WHAT WILL KEEP YOU BUSY:
- Lead the catering operation to meet and exceed financial targets
- Inspire and manage the performance of your team, conducting regular appraisals and identifying development opportunities
- Hold frequent team meetings to communicate goals, expectations, and updates from the company and client
- Ensure financial systems are accurate and efficient
- Collaborate with the Operations Manager on budget preparation and performance
- Continuously develop and enhance the catering and hospitality offering in line with client needs and expectations
Qualifications
WHAT YOU BRING TO THE TABLE:
- A passion for leading and developing high-performing teams
- Strong commercial acumen with a proven ability to maximise revenue
- Excellent communication, delegation, and influencing skills
- Organised and detail-oriented, with the ability to thrive under pressure
- Confident in managing a complex, fast-paced operation
- A natural leader who delivers exceptional customer experiences and sets high standards
- Financially astute with experience in budget creation, forecasting, and performance analysis
- Eligible to obtain an airside ID, requiring (5-year referencing, DBS check, and GSAT, training will be provided)
Additional Information
THE GARNISH:
- 28 days holiday including bank holidays
- Your birthday off, on us!
- 3 volunteering days per year
- 3 days of grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals while on shift
- Tailored training and development programmes
- Apprenticeship pathways for all experience levels
- Pension and life insurance
- Exclusive discounts via our Perkbox app (retail, travel, cinema, and more)
- Access to our wellbeing hub and employee assistance programme
- Cycle to work scheme
- We celebrate individuality and are committed to building an inclusive workplace where everyone can thrive.
Ready to be fuelled? Apply today.
Find out more at
General Manager - Contract Catering employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Contract Catering
✨Tip Number 1
Familiarise yourself with the latest trends in contract catering and hospitality. Understanding what makes a successful operation in this field will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Network with professionals in the catering and hospitality industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've inspired and developed high-performing teams.
✨Tip Number 4
Research our company culture and values. Being able to articulate how your personal values align with ours will show that you're not just looking for any job, but that you're genuinely interested in being part of our team.
We think you need these skills to ace General Manager - Contract Catering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management and team leadership. Use specific examples that demonstrate your ability to meet financial targets and enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership style. Mention how your skills align with the company's values and their commitment to creating exceptional customer experiences.
Highlight Relevant Qualifications: Include any certifications or training related to catering, hospitality management, or financial acumen. This could include budget management or customer service excellence courses.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led teams in fast-paced environments. Discuss your approach to team development and performance management, as these are key aspects of the role.
How to prepare for a job interview at WSH Group
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to conducting appraisals and identifying development opportunities.
✨Highlight Your Financial Acumen
This role requires strong commercial skills, so be ready to discuss your experience with budget creation, forecasting, and performance analysis. Bring specific examples of how you've maximised revenue in previous roles.
✨Communicate Effectively
Excellent communication is key in this position. Practice articulating your thoughts clearly and confidently, especially when discussing how you would hold team meetings and communicate goals and expectations.
✨Demonstrate Organisational Skills
The ability to thrive under pressure is crucial for this fast-paced role. Be prepared to share strategies you've used to stay organised and detail-oriented, especially in complex operations.
