At a Glance
- Tasks: Lead and innovate in hospitality, managing growth strategies and team performance.
- Company: Benugo, a brand known for superb natural food and unique experiences.
- Benefits: Competitive salary, career development, and the chance to shape an iconic partnership.
- Other info: Exciting opportunity to work with local suppliers and enhance guest experiences.
- Why this job: Be a visionary leader in a high-profile collaboration that sets new standards.
- Qualifications: Proven leadership in hospitality and strong people management skills.
The predicted salary is between 40000 - 50000 £ per year.
Salaried Working Pattern: Full-time 5 Days Out of 7
Company Description: When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award‑winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions. We are incredibly proud to be growing our partnership with John Lewis to deliver a new brand for their in-store restaurants in 32 of the retailer's stores. This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers.
Are you a visionary hospitality leader ready to shape an iconic partnership at the highest level? We are seeking an exceptional General Manager to lead the catering and hospitality strategy for a prestigious, high‑profile collaboration that will set new standards for excellence, innovation, and guest experience.
Job Description: You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.
Duties include but are not limited to:
- Commercial: Taking responsibility for the business performance at the location delivering company forecast and yearly targets. To analyse and drive profitable sales whilst constantly improving standards. To organise marketing activities, such as promotional events and discount schemes.
- People Management: Offer clear directions and briefings to the team. To offer effective feedback on performance through structured reviews. To recruit the best team members for the location.
- Client Service: To build and maintain a solid and professional relationship with John Lewis. To ensure effective communication and engagement with John Lewis. To regularly monitor customer feedback and produce a suitable action plan based on the results.
General Manager employer: WSH Group
At Benugo, we pride ourselves on being more than just a food provider; we create memorable experiences in some of London's most iconic locations. As a General Manager, you will thrive in a dynamic work culture that values innovation and excellence, with ample opportunities for personal and professional growth. Join us in shaping a prestigious partnership with John Lewis, where your leadership will directly impact our commitment to quality and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might have insights into Benugo or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Benugo’s values and recent projects. Show us you’re not just another candidate; demonstrate how your vision aligns with our mission of delivering exceptional experiences.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your leadership style and how you plan to drive growth and innovation. We love candidates who can communicate their ideas confidently and passionately.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Benugo.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see how excited you are about the role and the brand. Share your vision for what you can bring to the table and how you can elevate the guest experience.
Tailor Your CV:Make sure your CV is tailored specifically for this General Manager position. Highlight your relevant experience in managing teams, driving sales, and delivering exceptional service. We love seeing how your background aligns with our goals!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you the perfect fit for this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at Benugo!
How to prepare for a job interview at WSH Group
✨Know the Brand Inside Out
Before your interview, dive deep into Benugo's history, values, and their unique approach to hospitality. Understanding their vision will not only impress the interviewers but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be ready to discuss your management style and provide examples of how you've successfully led teams in the past. Highlight your experience in recruitment and training, as well as how you motivate staff to achieve excellence.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of specific scenarios where you've improved sales or enhanced customer experience. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Engage with Client Relationships
Since maintaining a strong relationship with John Lewis is key, be prepared to discuss how you've built and nurtured client relationships in previous roles. Share strategies you've used to ensure effective communication and engagement, and how you've responded to feedback.
