General Catering Assistant - including nights / weekends

General Catering Assistant - including nights / weekends

Full-Time 12 - 12 £ / hour (est.) No working from home possible
WSH Group

At a Glance

  • Tasks: Assist in food service, preparation, and maintaining high hygiene standards.
  • Company: Join BaxterStorey, a leader in the hospitality industry with a focus on exceptional experiences.
  • Benefits: Enjoy up to 28 days holiday, free meals, and discounts on high street shops.
  • Other info: Flexible hours, ongoing training, and a commitment to inclusivity await you.
  • Why this job: Be part of a collaborative team that values growth and celebrates diversity.
  • Qualifications: Customer service experience and a passion for hospitality are essential.

The predicted salary is between 12 - 12 £ per hour.

Location: St Helens

Salary: £12.70

Benefits:

  • Up to 28 Days holiday including bank holidays
  • Plus your birthday off
  • Up to 3 volunteering days
  • Up to 3 days grandparent leave
  • Up to 24 week’s enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Catering Assistant who strives to exceed expectations at every turn.

As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Catering Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description:

You will assist the Chef Manager in all aspects of food service, including taking payment for food and drinks and cleaning equipment as required. With an excellent eye for detail and high health and safety standards, you will ensure all food is handled in accordance with the standards set by our Food Safety & Quality management system. Alongside this, you will be responsible for delivering and maintaining excellent stock control skills and carry out and record any checks required on behalf of the Chef Manager or Catering Supervisor.

Key Areas of Responsibility:

  • Assist Chef manager in the preparation and cooking of food
  • Serve meals, snacks & drinks including taking payments.
  • Clean all equipment, crockery & cutlery as required.
  • Support, operate and provide service in areas including but not limited to: Serveries, Retail, Hospitality, Functions, Coffee Shops.
  • Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
  • Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
  • Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
  • Ensure all raw materials and packaging materials are stored in the correct areas of the site.
  • Embrace and actively participate in the Zero Harm culture.

Our Ideal Candidate:

  • Togetherness: Ability to work as part of a team
  • Nurture: Keen to learn on the job, hold Food Safety Level 2 (or be able to achieve on appointment)
  • Pride: Be honest and trustworthy
  • Planet: Hygienic approach and manner, committed to zero harm and sustainable practices

Skills, Knowledge, Experience Required:

  • Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently about Stafford to our consumers and clients.
  • Problem solving skills, ability to see the ‘end game’ and work around particular hurdles placed at short notice.
  • Ability to use and understand Cash, Cash Handling, EPOS and Cashless systems.
  • Previous Large Catering experience. (Desirable)
  • Previous responsibility for stock and cash management control (Desirable)
  • Able to work independently
  • Have a can-do approach

Qualifications:

  • Full, UK driving licence and have at least 12 months driving experience and no more than 6 points. (Desirable)
  • Level 2 Food Safety Qualification (Desirable)
  • Level 2 H & S Qualification (Desirable)
  • First Aid Certificate (Desirable)

Additional Information:

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!

BaxterStorey Values:

  • ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
  • WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
  • CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
  • FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognized for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.

General Catering Assistant - including nights / weekends employer: WSH Group

As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.

WSH Group

Contact Details:

WSH Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Catering Assistant - including nights / weekends

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to WSH Group

Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace General Catering Assistant - including nights / weekends

Communication Skills
Adaptability
Teamwork
Problem-Solving Skills
Flexibility
Organizational Skills
Compassion

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at WSH Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!